9.4
Spot Score
BrightHR Reviews in June 2026: User Ratings, Pros & Cons
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BrightHR Reviews & Ratings
Spotsaas Editor’s POV
BrightHR consistently proves itself as a reliable and customer-focused HR solution, as demonstrated by the overwhelmingly positive feedback from its users. The platform is praised for being user-friendly and easy to navigate, making it accessible even to those with limited HR experience. Training sessions conducted by knowledgeable and approachable staff, such as ...Read more
BrightHR pros and cons
Excellent customer service across the board, with representatives praised for being helpful, patient, and knowledgeable.
Clear and concise communication style makes the platform easy to understand, even for non-technical users.
User-friendly interface and system functions, enabling ease of use for individuals new to HR tools.
Training sessions and support staff provide thorough explanations, addressing all questions and ensuring smooth onboarding.
Some issues require multiple tries to resolve, indicating occasional inefficiencies in troubleshooting processes.
For users not well-versed in HR or technical matters, initial setup and navigation may feel overwhelming without support.
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Showing 601-610 out of 3142
SA
Sonia Ahmadiani
10/30/23
Jamie is great at explaining the bright…
Jamie is great at explaining the bright hr and very professional
JH
Jessica Holderness
10/29/23
BrightHR Training
Gareth was very helpful with the BrightHR software and went through the training based on our needs. Even though we had looked around the system before this session, Gareth was able to show us more functions. Very useful, we look forward to our BrightSafe training tomorrow.
BB
Balbir Bains
10/26/23
Makinzie Welch was excellent she is…
Makinzie Welch was excellent she is such a lovely bubbly character which helps as you know you are dealing with a genuine person. she was very knowledgeable and knew the answers to all my question. I am so happy she will be my first call of port as I know she will be only too happy to help
D
Deb
10/26/23
User Friendly
Very comprehensive, the system is very user friendly and Jamie was patient and informative.
LB
Lois B
10/26/23
Great training session led by Conor
Conor was very concise and went through each part of the system, in a suitable amount of time. Plus was easy to take instruction from. I appreciated the fact we were given the option to take control ourselves or just to watch, which was great as it implied to us that you've taken into account all learning styles.
LB
Liz Bishopp
10/25/23
Tony was very knowledgeable
Tony was very knowledgeable, the onboarding was structured and very simple to follow.
C
customer
10/25/23
Very pleasant gentleman
Very pleasant gentleman, very patient and helpful.
SD
Stacey D
10/25/23
Thank you to Tony Ogbe who was very…
Thank you to Tony Ogbe who was very clear in showing us around the portal which seems to be very user friendly. Nice to know we can contact him for any assistance when required
D
Donna
10/24/23
Jamie was extremally good at explaining…
Jamie was extremally good at explaining our way around the new system. Helpful and easily explained all of the extra's. Thankyou Jamie.
MM
Marion MacDonald
10/24/23
I wasn't really using the Bright HR…
I wasn't really using the Bright HR portal properly until also adding in Bright Safe and realising the extent of the very useful and interactive extent of the functionality provided. Just completed a user instruction call with Jamie who explained in detail (with much patience for me!) how to best navigate my way through. I especially like the ability to provide notifications of when tasks are due and that all staff information, documents, etc is available in one place. The ability to get ...
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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].