9.4
Spot Score
BrightHR Reviews in June 2026: User Ratings, Pros & Cons
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BrightHR Reviews & Ratings
Spotsaas Editor’s POV
BrightHR consistently proves itself as a reliable and customer-focused HR solution, as demonstrated by the overwhelmingly positive feedback from its users. The platform is praised for being user-friendly and easy to navigate, making it accessible even to those with limited HR experience. Training sessions conducted by knowledgeable and approachable staff, such as ...Read more
BrightHR pros and cons
Excellent customer service across the board, with representatives praised for being helpful, patient, and knowledgeable.
Clear and concise communication style makes the platform easy to understand, even for non-technical users.
User-friendly interface and system functions, enabling ease of use for individuals new to HR tools.
Training sessions and support staff provide thorough explanations, addressing all questions and ensuring smooth onboarding.
Some issues require multiple tries to resolve, indicating occasional inefficiencies in troubleshooting processes.
For users not well-versed in HR or technical matters, initial setup and navigation may feel overwhelming without support.
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Showing 581-590 out of 3142
D
DC
11/06/23
Very informative and helpful time spent…
Very informative and helpful time spent with Arron. A couple of queries we had couldn't be resolved but Arron did try to help.
CJ
chris Jolly
11/06/23
Top Class support
Excellent communication and very supportive demonstration of the systems use.
EC
ELFA CLEANING LTD
11/06/23
Kevin :) great help
Kevin was really welcoming and great will answering any queries and answering clearly. He spent enough time to explain all features and always asked if we had any questions step by step.
D
DC
11/06/23
Very informative and helpful time spent…
Very informative and helpful time spent with Arron. A couple of queries we had couldn't be resolved but Arron did try to help.
IC
Ibrahim Cisse
11/06/23
I had a video call meeting with Gareth…
I had a video call meeting with Gareth Cartledge this morning. He explained everything that i needed to know about brighthr system. So, the meeting went fantastically well. Thanks Gareth From Ibrahim
EM
EAM-R Maintenance Expert Limit
11/06/23
Again
Again, this wonderful support team were able to help me with a technical fault in a few minutes. I am yet to be disappointed!
TP
Traer Perk
11/02/23
Kevin was professional
Kevin was professional, knowledgeable and courteous. He was able to answer all our questions competently.
JM
Julie Murphy
11/02/23
Excellent customer service and support
Great response and support from Kirsty Ambrose and the Data Migration team when upgrading our health & safety software to the current BrightSafe platform.
EG
Emma Garvey
11/02/23
Spoke with Beth knight today who was…
Spoke with Beth knight today who was lovely and efficient, she got us all set up with bright Hr and we’re very greatful, thankyou! From Emma and Chelsea
C
Craig
11/02/23
I had Bright HR tutorial today with…
I had Bright HR tutorial today with Gareth. He was very informative and helpful. Thank you.
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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].