9.4
Spot Score
BrightHR Reviews in June 2026: User Ratings, Pros & Cons
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BrightHR Reviews & Ratings
Spotsaas Editor’s POV
BrightHR consistently proves itself as a reliable and customer-focused HR solution, as demonstrated by the overwhelmingly positive feedback from its users. The platform is praised for being user-friendly and easy to navigate, making it accessible even to those with limited HR experience. Training sessions conducted by knowledgeable and approachable staff, such as ...Read more
BrightHR pros and cons
Excellent customer service across the board, with representatives praised for being helpful, patient, and knowledgeable.
Clear and concise communication style makes the platform easy to understand, even for non-technical users.
User-friendly interface and system functions, enabling ease of use for individuals new to HR tools.
Training sessions and support staff provide thorough explanations, addressing all questions and ensuring smooth onboarding.
Some issues require multiple tries to resolve, indicating occasional inefficiencies in troubleshooting processes.
For users not well-versed in HR or technical matters, initial setup and navigation may feel overwhelming without support.
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Showing 571-580 out of 3142
E
Enitan
11/08/23
Thorough and enlightening.
The demo was very thorough and enlightening. The service is very fit for purpose. It will boost our confidence and ensure compliance.
C
customer
11/08/23
Great problem solving!
We had a great training session with Rachel Riordan today. She was very proactive and helped solve some problems that have made the software much more useful to our organisation.
KL
Kevin Langdon
11/08/23
Anthony Miranda, a good tutor
Anthony Miranda was patient and considerate when talking us through the navigation of the HR and Safety systems. A very informative session.
JH
Jonathan Hall
11/07/23
great online meeting with Arron
great online meeting with Arron, very informative and patient.
HD
HR Dept
11/07/23
Darren was very helpful and patient…
Darren was very helpful and patient whilst I was accessing different computers.
AU
Anonymous User
11/07/23
"Comprehensive platform for a small charity"
What do you like best about BrightHR? Excellent onboarding training. Easy to navigate all relevant information to manage employees.
LH
Lynette Horton
11/07/23
Work Location Updates
Darren was very helpful in terms of pointing me in the right direction to navigate my way around BrightHR to update quite a number of work locations that had been unassigned to employee accounts. Thank you for your support.
AF
Andrew Forsyth
11/07/23
My introduction to Bright Safe
My introduction to Bright Safe through Bright HR was clear, focused and well-paced, with plenty of time for both demonstration and hands-on experience. Questions were answered immediately, which gave me confidence in the trainer (Ewan Logsdon).
CJ
chris Jolly
11/06/23
Top Class support
Excellent communication and very supportive demonstration of the systems use.
EC
ELFA CLEANING LTD
11/06/23
Kevin :) great help
Kevin was really welcoming and great will answering any queries and answering clearly. He spent enough time to explain all features and always asked if we had any questions step by step.
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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].