9.4
Spot Score
BrightHR Reviews in June 2026: User Ratings, Pros & Cons
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BrightHR Reviews & Ratings
Spotsaas Editor’s POV
BrightHR consistently proves itself as a reliable and customer-focused HR solution, as demonstrated by the overwhelmingly positive feedback from its users. The platform is praised for being user-friendly and easy to navigate, making it accessible even to those with limited HR experience. Training sessions conducted by knowledgeable and approachable staff, such as ...Read more
BrightHR pros and cons
Excellent customer service across the board, with representatives praised for being helpful, patient, and knowledgeable.
Clear and concise communication style makes the platform easy to understand, even for non-technical users.
User-friendly interface and system functions, enabling ease of use for individuals new to HR tools.
Training sessions and support staff provide thorough explanations, addressing all questions and ensuring smooth onboarding.
Some issues require multiple tries to resolve, indicating occasional inefficiencies in troubleshooting processes.
For users not well-versed in HR or technical matters, initial setup and navigation may feel overwhelming without support.
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Showing 561-570 out of 3142
G
gurdip
11/13/23
very good service
Date of experience: November 14, 2023
GB
Gifty Brown
11/12/23
Very helpful
Darren was very helpful and took the time to help resolve my query.
BP
Becky Prescott
11/12/23
Another great Session with Arron…
Another great Session with Arron Hardman this time on bright Safe software I have good knowledge of the system now and I am confident enough with his training that I can start using this on a regular basis. Thanks for all your help Arron
MW
Marta Weston
11/12/23
Professional and helpful
Anthony Miranda was very professional and extremely helpful. All my questions were answered and different options explained. My e-mails were always answered promptly. Great service. Thank you.
CF
Cymoni Foster
11/12/23
Great Purchase!
Great training session provided by Conor P, he was very informative, explained the system well and was very friendly. Overall seems like a great system to have, has everything you could possibly think of with some lovely added benefits!
VR
Veronica Richards
11/09/23
Brighthr Aaron Hardman
Aaron was very helpful and guided me around Brighthr in a clear and timely way. It is good to know I can contact him at anytime with any queries I may have.
AS
Amy Spencer
11/09/23
Helpful and friendly service!
Ben Spencer was such a great help, he was patient, professional and friendly. Extremely happy with BrightHR.
B
Ben
11/09/23
Thank You Justin :-)
I have been working with BrightHR for sometime now, but you sometimes get an issue that you can't seem to fix. Today was one of those days but one call to Justin at BrightHR support and he was able to give me the answer. I felt that he understood the issue I was having before offering a solution. He took the time to make sure I understood the solution and also checked if there was anything else he could help with. He took the time and I did not feel rushed. Thank you Justin
CP
Chrissy Pye
11/08/23
I was having trouble login into…
I was having trouble login into BrightHR. I called the Helpdesk and spoke to Ben. He was extremely helpful and patient and has got my issue resolved. It seems it was my iPad that was the problem. Thank you Ben, you were great
T
Tracy
11/08/23
Informative Overview
Aaron gave a very informative overview of Bright HR & Safe in a friendly and relaxed way. He was very helpful and patient and answered all queries we had. He also followed up with an email with his contact details should we have any further queries. Very helpful - thank you.
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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].