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9.4

Spot Score

BrightHR - HR Software

BrightHR Reviews in June 2026: User Ratings, Pros & Cons

Empower your team, elevate your business.

4.7

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BrightHR Reviews & Ratings

4.7

Excellent

Based on 2135 ratings & 3142 reviews

Rating Distribution

Excellent

(3113)

Very Good

(22)

Good

(2)

Poor

(0)

Terible

(5)

Spotsaas Editor’s POV

BrightHR consistently proves itself as a reliable and customer-focused HR solution, as demonstrated by the overwhelmingly positive feedback from its users. The platform is praised for being user-friendly and easy to navigate, making it accessible even to those with limited HR experience. Training sessions conducted by knowledgeable and approachable staff, such as ...Read more

BrightHR pros and cons

  • Excellent customer service across the board, with representatives praised for being helpful, patient, and knowledgeable.

  • Clear and concise communication style makes the platform easy to understand, even for non-technical users.

  • User-friendly interface and system functions, enabling ease of use for individuals new to HR tools.

  • Training sessions and support staff provide thorough explanations, addressing all questions and ensuring smooth onboarding.

  • Some issues require multiple tries to resolve, indicating occasional inefficiencies in troubleshooting processes.

  • For users not well-versed in HR or technical matters, initial setup and navigation may feel overwhelming without support.

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Showing 551-560 out of 3142

MR

Morgan Roberts

11/14/23

5 out of 5

Great onboarding experience

Conor from the Bright HR onboarding team was very helpful and explained thoroughly everything so I was comfortable using the platform

MP

Multi-Hire Power Tools Ltd

11/14/23

5 out of 5

Ben was quick

Ben was quick, precise and got straight to the nub of the problem, which was resolved immediately Fabulous service

DD

D&R Design

11/14/23

5 out of 5

Great training session with Ewan…

Great training session with Ewan Logsdon this morning. Very friendly, informative session. I now feel i can put into practice what Ewan has taught me and if i have any problems at all i know Ewan is on hand to point me in the right direction. Thankyou

RD

Red Deer Village

11/14/23

5 out of 5

Very thorough!

Arron Hardman talked me through the BrightHR and Bright Safe software very thoroughly and in depth. He took time to ask the needs of our business and what we'd require to use, as well as introduced some new ideas to get the full extent of the software. Thank you very much!

L

Louise

11/13/23

5 out of 5

Great

Arron Hardman was great with my Bright HR training today, he was able to answer all my questions and leave me with confidence to go ahead and use the app straight away. It is reassuring to know I will quickly receive a response for any queries I have, the webinars have also been helpful and I think Bright HR will prove to be a great tool for our business going forward.

L

Lucy

11/13/23

5 out of 5

Highly Recommend

Brilliant on boarding with this company, very helpful system is a lot more than just a holiday planner which is what I had been using it for previously. Some great opportunities to make contact with other companies and some interesting apps I didn't know existed! I spoke to Ewan Logsdon today he was super friendly, very knowledgeable about the system and was able to answer all questions I asked and left it open to contact him if I need any help.

M

Matt

11/13/23

5 out of 5

Bright HR has been useful to us but the…

Bright HR has been useful to us but the main point of my review is for the great customer service by Daniel Chigwada! Went above and beyond to help.

ST

Scott Thompson

11/13/23

5 out of 5

So helpful and has emailed to say will…

So helpful and has emailed to say will continue to help in the future.

L

Lidia

11/13/23

5 out of 5

Anthony D'Alessandro has been great

Anthony D'Alessandro has been great, he responds to my emails quickly, is always helpful even if i'm asking the most basic questions!

D

Dan

11/13/23

5 out of 5

Great Induction

Arron was very chilled and super informative - made the whole process really easy to get onboard with. Looking forward to working with him.

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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].