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9.4

Spot Score

BrightHR - HR Software

BrightHR Reviews in June 2026: User Ratings, Pros & Cons

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4.7

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BrightHR Reviews & Ratings

4.7

Excellent

Based on 2135 ratings & 3142 reviews

Rating Distribution

Excellent

(3113)

Very Good

(22)

Good

(2)

Poor

(0)

Terible

(5)

Spotsaas Editor’s POV

BrightHR consistently proves itself as a reliable and customer-focused HR solution, as demonstrated by the overwhelmingly positive feedback from its users. The platform is praised for being user-friendly and easy to navigate, making it accessible even to those with limited HR experience. Training sessions conducted by knowledgeable and approachable staff, such as ...Read more

BrightHR pros and cons

  • Excellent customer service across the board, with representatives praised for being helpful, patient, and knowledgeable.

  • Clear and concise communication style makes the platform easy to understand, even for non-technical users.

  • User-friendly interface and system functions, enabling ease of use for individuals new to HR tools.

  • Training sessions and support staff provide thorough explanations, addressing all questions and ensuring smooth onboarding.

  • Some issues require multiple tries to resolve, indicating occasional inefficiencies in troubleshooting processes.

  • For users not well-versed in HR or technical matters, initial setup and navigation may feel overwhelming without support.

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Showing 541-550 out of 3142

CE

Claire Eede

11/20/23

5 out of 5

5 star service

I had my training session with Arron Hartman. Arron was extremely patient with me and explained everything that I needed very well.

SW

sharon wells

11/19/23

5 out of 5

Darren

Darren was extremely helpful and resolved the problems I needed to sort successfully and efficiently.

B

Bobby

11/19/23

5 out of 5

Top work

Very approachable, clear and concise and very willing to help with any questions we had.

N

Nadene

11/16/23

5 out of 5

Great Customer Service

Aaron was really polite and thorough. He went through everything really clearly and answered any questions with ease. Great Customer service :)

HD

Hayley Derbyshire

11/16/23

5 out of 5

Rachel exhibited excellent…

Rachel exhibited excellent communication skills, presenting information with clarity and patience.

KO

Kehinde Oyewumi

11/15/23

5 out of 5

Kevin made the training straightforward…

Kevin made the training straightforward and easy with clear explanations and examples.

R

Row

11/15/23

5 out of 5

Rachel was very patient and helped to…

Rachel was very patient and helped to explain the software making it easy to use, understand and navigate. There was also a follow up email and support access given following on from the meeting.

C

Coryn

11/15/23

5 out of 5

Aaron was very patient and helpful

Aaron was very patient and helpful, made it all straightforward and understandable

JF

Jay Forde

11/15/23

5 out of 5

BRIGHT HR DEMO

Easy to understand the platform and enjoyed that we got real live demonstration with real use of the system

E

Estelle

11/14/23

5 out of 5

Great Service and Advice

Junior was very friendly, helpful and understanding. Explained the available options and confirmed via email.

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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].