9.4
Spot Score
BrightHR Reviews in June 2026: User Ratings, Pros & Cons
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BrightHR Reviews & Ratings
Spotsaas Editor’s POV
BrightHR consistently proves itself as a reliable and customer-focused HR solution, as demonstrated by the overwhelmingly positive feedback from its users. The platform is praised for being user-friendly and easy to navigate, making it accessible even to those with limited HR experience. Training sessions conducted by knowledgeable and approachable staff, such as ...Read more
BrightHR pros and cons
Excellent customer service across the board, with representatives praised for being helpful, patient, and knowledgeable.
Clear and concise communication style makes the platform easy to understand, even for non-technical users.
User-friendly interface and system functions, enabling ease of use for individuals new to HR tools.
Training sessions and support staff provide thorough explanations, addressing all questions and ensuring smooth onboarding.
Some issues require multiple tries to resolve, indicating occasional inefficiencies in troubleshooting processes.
For users not well-versed in HR or technical matters, initial setup and navigation may feel overwhelming without support.
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Showing 531-540 out of 3142
MS
Matthew Smith
11/23/23
Breath HR by Makinzie Welch
We have just been set up on Bright HR by Makinzie Welch, she has done a brilliant job of showings us how the product works and broke it down to understand it.
M
MiaCCBC
11/23/23
Brilliant!
Our account manager Tony Ogbe, had a couple of calls with us and demonstrated how we should use BrightHR and BrightSafe to suit our company best. He answered every question we asked brilliantly!
SJ
Sarah Jenkins
11/23/23
Gareth was extremely helpful with my…
Gareth was extremely helpful with my onboarding process he made sure we covered all my concerns and queries and explained everything in detail. Thank you
HC
Happy customer
11/22/23
Anthony was knowledgeable and extremely…
Anthony was knowledgeable and extremely professional. Any questions I had, he was patient and able to answer them clearly. He offered to run through things he thought I was unsure of. He was an absolute delight to speak to. Thank you so much!!!
LB
Little Bears Directors
11/22/23
Great service
Great service, friendly and professional. Conor's training was well planned and well delivered and answered plenty of my questions. Also followed up with a list of future webinars and helpful information.
ET
Emanuela Todea
11/22/23
Meeting with Kevin…
We just had a meeting with Kevin Koomson today. He was wonderful, explained everything well and was very informative. On the plus side, he also has a really nice voice.
AB
Analisa Borneo
11/21/23
Excellent customer care - exceeded expectations
We've been using BrightHR for over a year, and they've always been helpful and courteous. Their legal team helped us through a tricky patch instilling further confidence. However, they surpassed all expectations today. This is a company that cares about its customers and works hard at keeping those it wants to keep. They went above and beyond contractual obligations and found a monetary solution to our unique problem. Atiq - who handled our query, showed understanding and a real desire to ...
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S
Supersharp
11/21/23
Great onboarding call with Aaron
Aaron made the onboarding session very easy and is very knowledgeable about the product. I feel confident Bright Safe will improve the health & safety of our business and save us time and money once set up.
S
Salma
11/21/23
Gareth Cartledge was amazing at explaining the service.
Gareth Cartledge was amazing in explaining the service available to me and how to access this. He was kind and patient in answering my questions and made it so easy to understand. Thank you Gareth :-)
S
Sian
11/20/23
Darren was super helpful and resolved…
Darren was super helpful and resolved my issue instantly. We have only had the platform a few days and already everyone has been a great help
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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].