9.4
Spot Score
BrightHR Reviews in June 2026: User Ratings, Pros & Cons
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BrightHR Reviews & Ratings
Spotsaas Editor’s POV
BrightHR consistently proves itself as a reliable and customer-focused HR solution, as demonstrated by the overwhelmingly positive feedback from its users. The platform is praised for being user-friendly and easy to navigate, making it accessible even to those with limited HR experience. Training sessions conducted by knowledgeable and approachable staff, such as ...Read more
BrightHR pros and cons
Excellent customer service across the board, with representatives praised for being helpful, patient, and knowledgeable.
Clear and concise communication style makes the platform easy to understand, even for non-technical users.
User-friendly interface and system functions, enabling ease of use for individuals new to HR tools.
Training sessions and support staff provide thorough explanations, addressing all questions and ensuring smooth onboarding.
Some issues require multiple tries to resolve, indicating occasional inefficiencies in troubleshooting processes.
For users not well-versed in HR or technical matters, initial setup and navigation may feel overwhelming without support.
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Showing 521-530 out of 3142
T
Tammy
11/27/23
Great onboarding call with Kevin
Great onboarding call with Kevin. He was very helpful and went through all the features with me and answered all my questions. Thank you.
SR
Sean Reynolds
11/27/23
Bright HR
Gareth lead a webinar which was so incitive to the point before our onboarding i had pretty much set everything up. Thank you Gareth explained perfectly.
SK
Sara Khan
11/26/23
Thank you so much
Ben, thank you so much for all the help. i have been struggling to correct all dates and you was able to correct everything for me within 5 minutes. i cant express how grateful i am. amazing customer services. always replies back to emails quickly and help is on hand immediately. Thank you very much
JD
Jon Dyson
11/26/23
Informative
Informative and to the point by Arron Hardman Now confident to be able to set up and carry out duties for the benefit of the Company
K
Kerry
11/26/23
Helpfull
Makinzie Welch was extremely helpful and fully explained the BrightHR system to me. Any questions I had were fully answered.
SR
Shaun Robertson
11/26/23
Arron Hardman
Great customer service from Arron Hardman he was very helpful. Gave me more information on the product that i did not know we had access too and helped me navigate through the system and gave me clear information on the items i requested.
G
George
11/23/23
We are new to Bright HR which is a…
We are new to Bright HR which is a massive platform with all functions and apps it comes with, which is not easy to digest, but with the great of Samuel everything seems smooth now. Thank you Samuel!
DR
Damian Rushworth
11/23/23
Completed onboarding and system…
Completed onboarding and system walkthrough with Makinzie today. The system looks great and the support and guidance from Makinzie was easy to understand and will prove to be vital as we make use of the software.
B
Bex
11/23/23
I spoke with Ben on the online chat
I spoke with Ben on the online chat. He was very helpful and responsive. The issue I had was solved within a matter of minuites. 5* for Ben!
GW
Graham Warren
11/23/23
What a great experience
What a great experience, Arron Hardman, took us though an onboarding session and was super helpful, he answered all my questions, however random and was considerate with our learning gaps and gave great support. What an asset to the team
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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].