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9.4

Spot Score

BrightHR - HR Software

BrightHR Reviews in June 2026: User Ratings, Pros & Cons

Empower your team, elevate your business.

4.7

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BrightHR Reviews & Ratings

4.7

Excellent

Based on 2135 ratings & 3142 reviews

Rating Distribution

Excellent

(3113)

Very Good

(22)

Good

(2)

Poor

(0)

Terible

(5)

Spotsaas Editor’s POV

BrightHR consistently proves itself as a reliable and customer-focused HR solution, as demonstrated by the overwhelmingly positive feedback from its users. The platform is praised for being user-friendly and easy to navigate, making it accessible even to those with limited HR experience. Training sessions conducted by knowledgeable and approachable staff, such as ...Read more

BrightHR pros and cons

  • Excellent customer service across the board, with representatives praised for being helpful, patient, and knowledgeable.

  • Clear and concise communication style makes the platform easy to understand, even for non-technical users.

  • User-friendly interface and system functions, enabling ease of use for individuals new to HR tools.

  • Training sessions and support staff provide thorough explanations, addressing all questions and ensuring smooth onboarding.

  • Some issues require multiple tries to resolve, indicating occasional inefficiencies in troubleshooting processes.

  • For users not well-versed in HR or technical matters, initial setup and navigation may feel overwhelming without support.

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Showing 501-510 out of 3142

MM

Marie Morgan-Wynne

12/04/23

5 out of 5

Thank you

Thank you, the training I received today was excellent, very clear and was easy to follow. Trainer was very patient and helpful. Good to know we have support at our finger tips if needed in the furture.

CT

Cindy Tenneson

12/04/23

5 out of 5

Aaron was very helpful and clear in…

Aaron was very helpful and clear in explaining. Very happy with the service

JW

Jon Wright

12/04/23

5 out of 5

So far so good

So far so good. Beth has been very attentive and booked in all the follow up meetings required to get me up and running. Lots to think about but the whole Bright HR team have been on front foot in advising me what needs to be done and organising getting it done 👌

AO

Alison Owens

12/04/23

5 out of 5

Extremely useful tutorial

Extremely useful tutorial on how to use the system from Ewan. Very pleasant and didn't feel rushed. Answered any questions and regularly checked that I understood everything. 10 out of 10.

NF

Nicola Freeman

12/04/23

5 out of 5

We were quickly introduced to bright HR…

We were quickly introduced to bright HR and it has been so easy. This platform is going to make my business much easier and look more proffesional and internally easier for my employees. Tony delivered a digital session to talk us through the platform and it was concise and informative. Made it so easy for me to go and complete.

CT

Cindy Tenneson

12/04/23

5 out of 5

Aaron was very helpful and clear in…

Aaron was very helpful and clear in explaining. Very happy with the service

AO

Alison Owens

12/04/23

5 out of 5

Extremely useful tutorial

Extremely useful tutorial on how to use the system from Ewan. Very pleasant and didn't feel rushed. Answered any questions and regularly checked that I understood everything. 10 out of 10.

JW

Jon Wright

12/04/23

5 out of 5

So far so good

So far so good. Beth has been very attentive and booked in all the follow up meetings required to get me up and running. Lots to think about but the whole Bright HR team have been on front foot in advising me what needs to be done and organising getting it done 👌

MM

Marie Morgan-Wynne

12/04/23

5 out of 5

Thank you

Thank you, the training I received today was excellent, very clear and was easy to follow. Trainer was very patient and helpful. Good to know we have support at our finger tips if needed in the furture.

NF

Nicola Freeman

12/04/23

5 out of 5

We were quickly introduced to bright HR…

We were quickly introduced to bright HR and it has been so easy. This platform is going to make my business much easier and look more proffesional and internally easier for my employees. Tony delivered a digital session to talk us through the platform and it was concise and informative. Made it so easy for me to go and complete.

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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].