9.4
Spot Score
BrightHR Reviews in June 2026: User Ratings, Pros & Cons
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BrightHR Reviews & Ratings
Spotsaas Editor’s POV
BrightHR consistently proves itself as a reliable and customer-focused HR solution, as demonstrated by the overwhelmingly positive feedback from its users. The platform is praised for being user-friendly and easy to navigate, making it accessible even to those with limited HR experience. Training sessions conducted by knowledgeable and approachable staff, such as ...Read more
BrightHR pros and cons
Excellent customer service across the board, with representatives praised for being helpful, patient, and knowledgeable.
Clear and concise communication style makes the platform easy to understand, even for non-technical users.
User-friendly interface and system functions, enabling ease of use for individuals new to HR tools.
Training sessions and support staff provide thorough explanations, addressing all questions and ensuring smooth onboarding.
Some issues require multiple tries to resolve, indicating occasional inefficiencies in troubleshooting processes.
For users not well-versed in HR or technical matters, initial setup and navigation may feel overwhelming without support.
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Showing 491-500 out of 3142
L
Lulu
12/07/23
Good support
Tony Ogbe helped me, was very patient and helpful, and the problem was sorted out very soon. Thank you!
L
Lulu
12/07/23
Good support
Tony Ogbe helped me, was very patient and helpful, and the problem was sorted out very soon. Thank you!
CN
Claire Nicolson
12/06/23
Bright Advice
We've been with Bright HR for almost a year now. Whilst there are some elements that we still find a bit frustrating, the stand out element is Bright Advice which helps with employment law. I've dealt with several of the specialists in this department and all have been very helpful, though I now generally opt for Julie Brittell. She is fantastic - a great communicator, always has the knowledge you need without needing to check anything and is friendly and efficient. She really gives us ...
Read more
NB
Neha Basu
12/06/23
Leigh was very prompt and super…
Leigh was very prompt and super helpful! Great service from BrightHR
NB
Neha Basu
12/06/23
Leigh was very prompt and super…
Leigh was very prompt and super helpful! Great service from BrightHR
CN
Claire Nicolson
12/06/23
Bright Advice
We've been with Bright HR for almost a year now. Whilst there are some elements that we still find a bit frustrating, the stand out element is Bright Advice which helps with employment law. I've dealt with several of the specialists in this department and all have been very helpful, though I now generally opt for Julie Brittell. She is fantastic - a great communicator, always has the knowledge you need without needing to check anything and is friendly and efficient. She really gives us ...
Read more
MW
Megan Wilson
12/05/23
Ewan Logsdon
Ewan Logsdon Helpful, patient and gave me a good understanding of how to use BrightHR online.
MW
Megan Wilson
12/05/23
Ewan Logsdon
Ewan Logsdon Helpful, patient and gave me a good understanding of how to use BrightHR online.
S
SHC
12/05/23
Excellent experience
Aaron made the whole experience really effortless. He answered all our questions with concise and easy to understand answers and has provided us with additional information. Aaron was really friendly and supportive. Would definitely recommend
S
SHC
12/05/23
Excellent experience
Aaron made the whole experience really effortless. He answered all our questions with concise and easy to understand answers and has provided us with additional information. Aaron was really friendly and supportive. Would definitely recommend
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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].