9.4
Spot Score
BrightHR Reviews in June 2026: User Ratings, Pros & Cons
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BrightHR Reviews & Ratings
Spotsaas Editor’s POV
BrightHR consistently proves itself as a reliable and customer-focused HR solution, as demonstrated by the overwhelmingly positive feedback from its users. The platform is praised for being user-friendly and easy to navigate, making it accessible even to those with limited HR experience. Training sessions conducted by knowledgeable and approachable staff, such as ...Read more
BrightHR pros and cons
Excellent customer service across the board, with representatives praised for being helpful, patient, and knowledgeable.
Clear and concise communication style makes the platform easy to understand, even for non-technical users.
User-friendly interface and system functions, enabling ease of use for individuals new to HR tools.
Training sessions and support staff provide thorough explanations, addressing all questions and ensuring smooth onboarding.
Some issues require multiple tries to resolve, indicating occasional inefficiencies in troubleshooting processes.
For users not well-versed in HR or technical matters, initial setup and navigation may feel overwhelming without support.
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Showing 481-490 out of 3142
S
Stuart
12/11/23
Clear and concise onboarding by…
Clear and concise onboarding by Makinzie today, the product looks great and easy to use.
JB
Jeff Banks
12/10/23
my onboarding software training session
my onboarding today was informative and helpful whilst not to in depth for a beginner. thank you Makinzie Welch my onboarding manager for running me through your systems and making me feel relaxed regarding a big change for our company. looking forward to my next training exercise. Jeff Banks
CW
C Woolner
12/10/23
Excellent service
Excellent service - Sue has a wealth of knowledge and has assisted with my issues on more than one occasion. All together a great experience. I would highly recommend.
MI
Mind in Tower Hamlets and Newh
12/10/23
Fantastic Customer Service
Excellent customer service by Kai Samuel. My issue was dealt with promptly and without me having to chase it up. Thank you!
JP
Jane Pontefract
12/10/23
Comprehensive onboarding call showing…
Comprehensive onboarding call showing the benefits of BightHR, thank you Makinzie
CS
Charles Strachan Solicitors
12/07/23
Very informative information meeting
Just had an hour TEAMS meeting with Jamie Hilton on how Bright HR could help our company. Jamie was very patient when we had IT issues and was great throughout. Made everything easy to understand, was friendly and polite throughout. Offered any help constantly and could not have been a better ambassador for Bright HR
SM
Stephen McClements
12/07/23
Highly reccommend
Just new to the software. Very easy to use and the staff are very helpful. Highly recommend. Just had a welcome call from Gareth who was really helpful and informative.
AB
Andrew Back
12/07/23
Would recommend BrightHR
BrightHR have been a real bonus to us as a small business. Got us into shape and then took us to the next level for our site safety practices. Makinzie has been a huge help onboarding us, she’s taken the time to explain each step and guide us where needed
SJ
Sems Jans
12/07/23
Oustanding Tutorial
Jamie was wonderful in showing me how the site works. He answered all my questions and I'm excited to use the tools this site offers to help me with my duties. Thank you!
JB
Jane Booty
12/07/23
Really helpful and knowledgeable
Gareth was able to answer all my questions in a very understandable way. He didnt rush me or make me worry about asking obvious questions, but was patient and pleasant
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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].