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9.4

Spot Score

BrightHR - HR Software

BrightHR Reviews in June 2026: User Ratings, Pros & Cons

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4.7

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BrightHR Reviews & Ratings

4.7

Excellent

Based on 2135 ratings & 3142 reviews

Rating Distribution

Excellent

(3113)

Very Good

(22)

Good

(2)

Poor

(0)

Terible

(5)

Spotsaas Editor’s POV

BrightHR consistently proves itself as a reliable and customer-focused HR solution, as demonstrated by the overwhelmingly positive feedback from its users. The platform is praised for being user-friendly and easy to navigate, making it accessible even to those with limited HR experience. Training sessions conducted by knowledgeable and approachable staff, such as ...Read more

BrightHR pros and cons

  • Excellent customer service across the board, with representatives praised for being helpful, patient, and knowledgeable.

  • Clear and concise communication style makes the platform easy to understand, even for non-technical users.

  • User-friendly interface and system functions, enabling ease of use for individuals new to HR tools.

  • Training sessions and support staff provide thorough explanations, addressing all questions and ensuring smooth onboarding.

  • Some issues require multiple tries to resolve, indicating occasional inefficiencies in troubleshooting processes.

  • For users not well-versed in HR or technical matters, initial setup and navigation may feel overwhelming without support.

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Showing 451-460 out of 3142

N

NJG

12/26/23

5 out of 5

Thank you to Gareth who helped me…

Thank you to Gareth who helped me today. Very efficient and solved my problem

DM

Deborah McNeill

12/26/23

5 out of 5

bright HR training session…

Completed a bright HR training session this morning, Gareth was very informative, patient and clear at explaining everything that we were not sure of.

MD

Martyna Domozych

12/20/23

5 out of 5

Rachel was great

Rachel was great! The system itself is very user friendly and Rachel made sure that she has answered all of my questions. Would highly recommend.

BL

Bev Laing

12/20/23

5 out of 5

Peter Rosser - Support

Peter Rosser was very professional and talked me through exactly what needed doing (even sang a bit of a Christmas song that he could hear from my office). Everything I wanted doing was done

NK

Nigel Kingscott

12/20/23

5 out of 5

Ben Spencer was very helpful and…

Ben Spencer was very helpful and answered all of my questions in a possitive and profesional manner.

LA

Linda and Heaven’s space

12/20/23

5 out of 5

Thank you Tony Ogbe

Great training session with Tony Ogbe taking me through Bright HR. He was extremely helpful. Thank you for making me understand the process. You are a superstar!

HC

HIPPO Customer

12/19/23

5 out of 5

Excellent Service A*

A confident, polite and helpful gentlemen. Took his time to explain and help me through the process.

SK

Simi Kandola - CTO

12/19/23

5 out of 5

Thanks Ewan for a detailed onboarding session

I met with Ewan today to go through my initial Bright HR demo (for the H&S module). He was thorough, professional and detail orientated. Thank you for a positive experience.

KJ

Keith Jeavons

12/18/23

5 out of 5

Professional & well presented Bright HR…

Professional & well presented Bright HR & Bright Safe start up tutorial from Tony O.

MB

Manager Blackstairs

12/18/23

5 out of 5

Tony Ogbe was very helpful and…

Tony Ogbe was very helpful and explained the process of starting our journey with Bright HR. Looking forward to working together into the future

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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].