9.4
Spot Score
BrightHR Reviews in June 2026: User Ratings, Pros & Cons
Empower your team, elevate your business.
Add to compare
BrightHR offers custom pricing plan
BrightHR Reviews & Ratings
Spotsaas Editor’s POV
BrightHR consistently proves itself as a reliable and customer-focused HR solution, as demonstrated by the overwhelmingly positive feedback from its users. The platform is praised for being user-friendly and easy to navigate, making it accessible even to those with limited HR experience. Training sessions conducted by knowledgeable and approachable staff, such as ...Read more
BrightHR pros and cons
Excellent customer service across the board, with representatives praised for being helpful, patient, and knowledgeable.
Clear and concise communication style makes the platform easy to understand, even for non-technical users.
User-friendly interface and system functions, enabling ease of use for individuals new to HR tools.
Training sessions and support staff provide thorough explanations, addressing all questions and ensuring smooth onboarding.
Some issues require multiple tries to resolve, indicating occasional inefficiencies in troubleshooting processes.
For users not well-versed in HR or technical matters, initial setup and navigation may feel overwhelming without support.
Filter results
Sort by :
Showing 431-440 out of 3142
KK
Kainath Khan
01/08/24
Supportive and walk you through everything
A excellent service, the person i spoke to Peter in the technical department was very helpful and patient with me. I was having issues with annual leave calculations offered to do remote control and do a break down for me. He was patient and explained everything to me, very helpful and great customer service.
C
Clare
01/08/24
Great service from Leigh
Leigh was great helping me with the Blip app. It wouldn't work on my phone but she quickly found out why
C
Chelsea
01/08/24
Great customer service
My issue was resolved very quickly, great customer service by Leigh
R
Rachel
01/08/24
Useful online chat facility
I wanted to know how to amend a contract and looked in the FAQ. I couldn't find the answer so used the chatbot. I was then put in touch with Leigh who answered my question quickly and efficiently, even providing more info than I had asked for but hadn't anticipated I'd need to know, so that was extremely helpful.
FM
Fatma Mohd
01/07/24
it was great
it was great. Thank you for your support
C
CG
01/07/24
Excellant Service
very helpful, friendly and professional staff (Jamie Hilton) to guide you through the system, how to set up staff and use absence management to your business needs.
WC
Wing Chan
01/07/24
Exceptional Onboarding Experience with Ewan Logsdon
I had an excellent onboarding session with Ewan Logsdon. He guided me through the system with clear instructions, addressing all the issues I had. I am pleased to have him as our Account Manager, as I am confident he will efficiently resolve any problems that may arise.
UC
Unhappy Customer
01/07/24
Very helpful
Very helpful, made sure I had found the correct place
IW
Ian Wickens
01/04/24
I felt the whole experience was well…
I felt the whole experience was well managed and informative. Very pleased so far
M
MRSSARAHLEE
01/03/24
Bright HR Training
Clear communication and friendly approach to my training.
Free vendor scorecard
Evaluate BrightHR objectively with the HR software scorecard
A weighted HR software vendor scorecard to score BrightHR against your real requirements — not the marketing.
- Weighted criteria you can edit
- Score multiple vendors side-by-side
- Shareable with your buying committee
No file downloads on screen — we email it to you. One-click unsubscribe anytime.
Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].