9.4
Spot Score
BrightHR Reviews in June 2026: User Ratings, Pros & Cons
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BrightHR Reviews & Ratings
Spotsaas Editor’s POV
BrightHR consistently proves itself as a reliable and customer-focused HR solution, as demonstrated by the overwhelmingly positive feedback from its users. The platform is praised for being user-friendly and easy to navigate, making it accessible even to those with limited HR experience. Training sessions conducted by knowledgeable and approachable staff, such as ...Read more
BrightHR pros and cons
Excellent customer service across the board, with representatives praised for being helpful, patient, and knowledgeable.
Clear and concise communication style makes the platform easy to understand, even for non-technical users.
User-friendly interface and system functions, enabling ease of use for individuals new to HR tools.
Training sessions and support staff provide thorough explanations, addressing all questions and ensuring smooth onboarding.
Some issues require multiple tries to resolve, indicating occasional inefficiencies in troubleshooting processes.
For users not well-versed in HR or technical matters, initial setup and navigation may feel overwhelming without support.
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Showing 381-390 out of 3142
RG
Roger Grimshaw
02/12/24
Quick online response
Today, when I used the BrightHR online assistance facility, Gabriele Phelan guided me quickly to an answer to my question about management authorisations.
MT
Mrs Timms
02/12/24
Elyse Hibbs did a great job
Elyse Hibbs did a great job explaining how to use BrightSafe. Clear and easy to use instructions that will help me migrate our old system across on to the new package.
NG
Nicola Green
02/11/24
Spoke to Ben Spencer who was extremely…
Spoke to Ben Spencer who was extremely helpful and most of all very patient, he talked me through step by step.
S
Shannon
02/11/24
BrightHR Onboarding Demo
Samuel Lambrou was extremely helpful throughout the call, he was able to answer all my queries and walk me through the parts of BrightHR I wasn't familiar with.
S
Shannon
02/11/24
BrightHR Onboarding Demo
Samuel Lambrou was extremely helpful throughout the call, he was able to answer all my queries and walk me through the parts of BrightHR I wasn't familiar with.
NG
Nicola Green
02/11/24
Spoke to Ben Spencer who was extremely…
Spoke to Ben Spencer who was extremely helpful and most of all very patient, he talked me through step by step.
ML
Mrs Laura Hudson
02/08/24
A great experience with Kevin showing…
A great experience with Kevin showing me the full capabilities of the system. Great on-boarding session and so glad it was organised. Changed my whole view on Bright HR.
PS
Paula Stubbs
02/08/24
Perfect HR product for our small company
Informative training session with Arron Hardman, easy to use system, looking forward to using the new HR product. Great that all employees can log into the system to see contracts etc.
ML
Mrs Laura Hudson
02/08/24
A great experience with Kevin showing…
A great experience with Kevin showing me the full capabilities of the system. Great on-boarding session and so glad it was organised. Changed my whole view on Bright HR.
PS
Paula Stubbs
02/08/24
Perfect HR product for our small company
Informative training session with Arron Hardman, easy to use system, looking forward to using the new HR product. Great that all employees can log into the system to see contracts etc.
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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].