9.4
Spot Score
BrightHR Reviews in June 2026: User Ratings, Pros & Cons
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BrightHR Reviews & Ratings
Spotsaas Editor’s POV
BrightHR consistently proves itself as a reliable and customer-focused HR solution, as demonstrated by the overwhelmingly positive feedback from its users. The platform is praised for being user-friendly and easy to navigate, making it accessible even to those with limited HR experience. Training sessions conducted by knowledgeable and approachable staff, such as ...Read more
BrightHR pros and cons
Excellent customer service across the board, with representatives praised for being helpful, patient, and knowledgeable.
Clear and concise communication style makes the platform easy to understand, even for non-technical users.
User-friendly interface and system functions, enabling ease of use for individuals new to HR tools.
Training sessions and support staff provide thorough explanations, addressing all questions and ensuring smooth onboarding.
Some issues require multiple tries to resolve, indicating occasional inefficiencies in troubleshooting processes.
For users not well-versed in HR or technical matters, initial setup and navigation may feel overwhelming without support.
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Showing 391-400 out of 3142
MM
Mrs Macadam
01/30/24
Set up a presentation and walk through…
Set up a presentation and walk through of their daily recording of staff hours using the mobile app. The presentation was done by Arron Hardman who was excellent. New the system inside out, was very clear and precise, very easy to communicate with and showed my colleague and myself how to set it up to my business needs. I also have used their leagal team to help prepare all my varialble hour contracts. Again excellent help and support. Worth every penny of my monthly subscriptions. I'd give ...
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E
Eleni
01/30/24
Training session with Arron Hardman
I had a training session with Arron Hardman this morning and he was absolutely brilliant! Answered every question I had and went though each point patiently with me. I am very excited to set up our Company's account and start using the system.
MM
Mrs Macadam
01/30/24
Set up a presentation and walk through…
Set up a presentation and walk through of their daily recording of staff hours using the mobile app. The presentation was done by Arron Hardman who was excellent. New the system inside out, was very clear and precise, very easy to communicate with and showed my colleague and myself how to set it up to my business needs. I also have used their leagal team to help prepare all my varialble hour contracts. Again excellent help and support. Worth every penny of my monthly subscriptions. I'd give ...
Read more
CH
Corey Hanna
01/30/24
Claire was informative and engaging
Date of experience: January 31, 2024
CH
Corey Hanna
01/30/24
Claire was informative and engaging
Date of experience: January 31, 2024
E
Eleni
01/30/24
Training session with Arron Hardman
I had a training session with Arron Hardman this morning and he was absolutely brilliant! Answered every question I had and went though each point patiently with me. I am very excited to set up our Company's account and start using the system.
PA
Prince Amoah
01/29/24
A humble opinion
The system is good has so many good features in managing employees.
PA
Prince Amoah
01/29/24
A humble opinion
The system is good has so many good features in managing employees.
M
MA
01/29/24
Great start up HR teams call with Ewan.
Great start up HR teams call with Ewan. Explained all aspects of HR service available to our team.
M
MA
01/29/24
Great start up HR teams call with Ewan.
Great start up HR teams call with Ewan. Explained all aspects of HR service available to our team.
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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].