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9.4

Spot Score

BrightHR - HR Software

BrightHR Reviews in June 2026: User Ratings, Pros & Cons

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4.7

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BrightHR Reviews & Ratings

4.7

Excellent

Based on 2135 ratings & 3142 reviews

Rating Distribution

Excellent

(3113)

Very Good

(22)

Good

(2)

Poor

(0)

Terible

(5)

Spotsaas Editor’s POV

BrightHR consistently proves itself as a reliable and customer-focused HR solution, as demonstrated by the overwhelmingly positive feedback from its users. The platform is praised for being user-friendly and easy to navigate, making it accessible even to those with limited HR experience. Training sessions conducted by knowledgeable and approachable staff, such as ...Read more

BrightHR pros and cons

  • Excellent customer service across the board, with representatives praised for being helpful, patient, and knowledgeable.

  • Clear and concise communication style makes the platform easy to understand, even for non-technical users.

  • User-friendly interface and system functions, enabling ease of use for individuals new to HR tools.

  • Training sessions and support staff provide thorough explanations, addressing all questions and ensuring smooth onboarding.

  • Some issues require multiple tries to resolve, indicating occasional inefficiencies in troubleshooting processes.

  • For users not well-versed in HR or technical matters, initial setup and navigation may feel overwhelming without support.

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Showing 371-380 out of 3142

CL

Carpet Loom Newport Ltd

02/13/24

5 out of 5

Helpful training

Just had my training session with Rachel Riordan. She was really clear and knowledgeable and gave me a helpful run-through of the system.

AE

Anis Emhemed

02/13/24

5 out of 5

My experience with BrightHR has been

My experience with BrightHR has been the best experience I have had with any company in every aspect. I would have to list every category a company could possibly serve you in to be able to show how well rounded they are. The interview process was quick but not rushed at all. The training is extremely thorough and preparative to ensure you are 100% ready for the occupation. I couldn’t convey how well they treat their employees and clients just through a review, they hit every stat you could ...

Read more

CL

Carpet Loom Newport Ltd

02/13/24

5 out of 5

Helpful training

Just had my training session with Rachel Riordan. She was really clear and knowledgeable and gave me a helpful run-through of the system.

AE

Anis Emhemed

02/13/24

5 out of 5

My experience with BrightHR has been

My experience with BrightHR has been the best experience I have had with any company in every aspect. I would have to list every category a company could possibly serve you in to be able to show how well rounded they are. The interview process was quick but not rushed at all. The training is extremely thorough and preparative to ensure you are 100% ready for the occupation. I couldn’t convey how well they treat their employees and clients just through a review, they hit every stat you could ...

Read more

NH

Nicky Hutchinson

02/12/24

5 out of 5

Very helpful and efficient

Very helpful and efficient. Ellie Metcalf was super helpful.

JM

Jean, Megan and Kelsey

02/12/24

5 out of 5

Good training session

Had a good training session with Tony Ogbe, this morning, lots to learn, but all looked very good, once we get started I'm sure it will be a great asset. Tony was very helpful.

RG

Roger Grimshaw

02/12/24

5 out of 5

Quick online response

Today, when I used the BrightHR online assistance facility, Gabriele Phelan guided me quickly to an answer to my question about management authorisations.

MT

Mrs Timms

02/12/24

5 out of 5

Elyse Hibbs did a great job

Elyse Hibbs did a great job explaining how to use BrightSafe. Clear and easy to use instructions that will help me migrate our old system across on to the new package.

NH

Nicky Hutchinson

02/12/24

5 out of 5

Very helpful and efficient

Very helpful and efficient. Ellie Metcalf was super helpful.

JM

Jean, Megan and Kelsey

02/12/24

5 out of 5

Good training session

Had a good training session with Tony Ogbe, this morning, lots to learn, but all looked very good, once we get started I'm sure it will be a great asset. Tony was very helpful.

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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].