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9.4

Spot Score

BrightHR - HR Software

BrightHR Reviews in June 2026: User Ratings, Pros & Cons

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4.7

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BrightHR Reviews & Ratings

4.7

Excellent

Based on 2135 ratings & 3142 reviews

Rating Distribution

Excellent

(3113)

Very Good

(22)

Good

(2)

Poor

(0)

Terible

(5)

Spotsaas Editor’s POV

BrightHR consistently proves itself as a reliable and customer-focused HR solution, as demonstrated by the overwhelmingly positive feedback from its users. The platform is praised for being user-friendly and easy to navigate, making it accessible even to those with limited HR experience. Training sessions conducted by knowledgeable and approachable staff, such as ...Read more

BrightHR pros and cons

  • Excellent customer service across the board, with representatives praised for being helpful, patient, and knowledgeable.

  • Clear and concise communication style makes the platform easy to understand, even for non-technical users.

  • User-friendly interface and system functions, enabling ease of use for individuals new to HR tools.

  • Training sessions and support staff provide thorough explanations, addressing all questions and ensuring smooth onboarding.

  • Some issues require multiple tries to resolve, indicating occasional inefficiencies in troubleshooting processes.

  • For users not well-versed in HR or technical matters, initial setup and navigation may feel overwhelming without support.

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Showing 361-370 out of 3142

KR

Kelly Robinson-Prentice

02/25/24

5 out of 5

Kevin was great!

Kevin was great! Super informative without the overwhelm of information. Kevin also managed to squeeze me into his schedule at short notice to help answer my queries, and for that I am very grateful.

IK

Imran Khan

02/25/24

5 out of 5

The support personnel was attentive and…

The support personnel was attentive and knowledgeable. Was able to identify the issue and how to correct it efficiently.

J

Julia

02/23/24

5 out of 5

Excellent support

I have received excellent support from the support team, especially Joshua Yates who has helped me so much in setting up Bright HR. He is very knowledgeable and patient with me.

J

Julia

02/23/24

5 out of 5

Excellent support

I have received excellent support from the support team, especially Joshua Yates who has helped me so much in setting up Bright HR. He is very knowledgeable and patient with me.

DB

debbie bieganski

02/22/24

5 out of 5

Rachel Riordan was very helpful and…

Rachel Riordan was very helpful and knowledgeable, guiding me through the BrightHR system. Can't wait to start using it.

K

Keziah

02/22/24

5 out of 5

Extremely great service!

Extremely great service!! Gabriele was super helpful in resolving my problem

DB

debbie bieganski

02/22/24

5 out of 5

Rachel Riordan was very helpful and…

Rachel Riordan was very helpful and knowledgeable, guiding me through the BrightHR system. Can't wait to start using it.

K

Keziah

02/22/24

5 out of 5

Extremely great service!

Extremely great service!! Gabriele was super helpful in resolving my problem

CM

Chris Magee

02/21/24

5 out of 5

Excellent

Excellent - we spoke to Csaba Sandor and we was extremely helpful in getting my system set up with me! Thanks

CM

Chris Magee

02/21/24

5 out of 5

Excellent

Excellent - we spoke to Csaba Sandor and we was extremely helpful in getting my system set up with me! Thanks

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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].