9.4
Spot Score
BrightHR Reviews in June 2026: User Ratings, Pros & Cons
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BrightHR Reviews & Ratings
Spotsaas Editor’s POV
BrightHR consistently proves itself as a reliable and customer-focused HR solution, as demonstrated by the overwhelmingly positive feedback from its users. The platform is praised for being user-friendly and easy to navigate, making it accessible even to those with limited HR experience. Training sessions conducted by knowledgeable and approachable staff, such as ...Read more
BrightHR pros and cons
Excellent customer service across the board, with representatives praised for being helpful, patient, and knowledgeable.
Clear and concise communication style makes the platform easy to understand, even for non-technical users.
User-friendly interface and system functions, enabling ease of use for individuals new to HR tools.
Training sessions and support staff provide thorough explanations, addressing all questions and ensuring smooth onboarding.
Some issues require multiple tries to resolve, indicating occasional inefficiencies in troubleshooting processes.
For users not well-versed in HR or technical matters, initial setup and navigation may feel overwhelming without support.
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Showing 331-340 out of 3142
EK
Emma Kitcher
03/10/24
Would Recommend
I have been with BrightHR for a month or so now and their service has been brilliant. Not only do they always return my call within the hour but they are helpful, resourceful and compassionate. Would definitely recommend.
L
LOUISE
03/07/24
Great onboard meet with Natasha…
Great onboard meet with Natasha Okparavero, really helpful.
E
Emmanuel
03/07/24
Fantastic Experince
I had a really good experience with Natasha Okparavero. There were some technical glitches which delayed the start of our appointment, but Natasha was very patient and eventually helped me resolve the issue. The session was very informative and practical with Natasha giving me the chance to try a few things myself on the portal. I found Blip to be exactly what we will need going forward with our Time and Attendance management. Thanks again for your time today Natasha, you showed great ...
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RW
Rachel Watson
03/07/24
Great customer service
Great customer service. If you have any issues just speak to them all advisors are really helpful. Thank you so much!
VC
Vesta Children's Services
03/06/24
Kevin talked me through the Bright HR…
Kevin talked me through the Bright HR system very clearly and in a way for me to understand. He was very friendly.
S
Sarah
03/06/24
Great helpful and patient customer service
Had an on-boarding call with Cirrah who was very patient helping me to resolve some problems we were experiencing. The call over-ran but Cirrah rearranged her meetings to allow me extra time. We have a follow up call booked so she can check-in and see how things have progressed. Great customer service.
BR
Barbara Roberts
03/05/24
Great service
Great service, very helpful staff.
T
Tracy
03/05/24
Had a really good interaction with Ben…
Had a really good interaction with Ben Spencer, he was very polite, friendly and able to resolve all my queries in one phone call!
A
Andrew
03/05/24
Arron Hardman
I had a good on-boarding session with Arron Hardman, who was very helpful and I look forward to speaking with him again soon.
J
Jess
03/05/24
Helpful and Friendly
Mohammad Khan was very helpful and friendly and helped me gain a better understanding.
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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].