9.4
Spot Score
BrightHR Reviews in June 2026: User Ratings, Pros & Cons
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BrightHR Reviews & Ratings
Spotsaas Editor’s POV
BrightHR consistently proves itself as a reliable and customer-focused HR solution, as demonstrated by the overwhelmingly positive feedback from its users. The platform is praised for being user-friendly and easy to navigate, making it accessible even to those with limited HR experience. Training sessions conducted by knowledgeable and approachable staff, such as ...Read more
BrightHR pros and cons
Excellent customer service across the board, with representatives praised for being helpful, patient, and knowledgeable.
Clear and concise communication style makes the platform easy to understand, even for non-technical users.
User-friendly interface and system functions, enabling ease of use for individuals new to HR tools.
Training sessions and support staff provide thorough explanations, addressing all questions and ensuring smooth onboarding.
Some issues require multiple tries to resolve, indicating occasional inefficiencies in troubleshooting processes.
For users not well-versed in HR or technical matters, initial setup and navigation may feel overwhelming without support.
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Showing 321-330 out of 3142
BA
Brinto Antony
03/14/24
Amazing Support and Time saving.
All we needed is advice to comply with employment law. It is time consuming and hard to understand these day-to-day changes in the regulations especially when you manage two different roles within the company. The Brighthr responded swiftly and made things easy for me. All I did was to take the phone and ring them and the response to solve the issue was instant. What else you needed? I cannot complete my words without mentioning you, Dear Ayesha. You were superb. Thank you, Team. I should ...
Read more
MG
Mandie Gilchrist
03/14/24
Removing outstanding follow ups
Had a query about removing outstanding tasks on documents follow ups, emailed support and had a response from Rhys Lee whom answered my query and explained how to get the query resolved very easily. Super efficient support, quick and effective.
FE
FLORENCE EMAKPOSE
03/14/24
complaint handle excellently by Junior
Junior who took my complaint as a big mistake was made swang in to action, investigated and gotten back to me with sincerity of his finding. He also compesating me with the missing package. Junior was so professional, helpful and rectified the staff mistake. I am grateful.
TE
TRACEY EMERY
03/14/24
Love working together with this…
Love working together with this company. Polite, friendly, knowledgeable.
CR
C. Rob
03/14/24
Great help with support
Cirrah Webb helped me to understand how to set up my new employees folders using the new style template. Very clear and concise instructions. Very helpful :)
BA
Brinto Antony
03/14/24
Amazing Support and Time saving.
All we needed is advice to comply with employment law. It is time consuming and hard to understand these day-to-day changes in the regulations especially when you manage two different roles within the company. The Brighthr responded swiftly and made things easy for me. All I did was to take the phone and ring them and the response to solve the issue was instant. What else you needed? I cannot complete my words without mentioning you, Dear Ayesha. You were superb. Thank you, Team. I should ...
Read more
MG
Mandie Gilchrist
03/14/24
Removing outstanding follow ups
Had a query about removing outstanding tasks on documents follow ups, emailed support and had a response from Rhys Lee whom answered my query and explained how to get the query resolved very easily. Super efficient support, quick and effective.
TE
TRACEY EMERY
03/14/24
Love working together with this…
Love working together with this company. Polite, friendly, knowledgeable.
LS
Laura Stjernstedt-Sinyama
03/13/24
Cirrah Webb Was very efficient and…
Cirrah Webb Was very efficient and friendly. She explained every thing very well and I hope to work well with her in the future if need arises
LS
Laura Stjernstedt-Sinyama
03/13/24
Cirrah Webb Was very efficient and…
Cirrah Webb Was very efficient and friendly. She explained every thing very well and I hope to work well with her in the future if need arises
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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].