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9.4

Spot Score

BrightHR - HR Software

BrightHR Reviews in May 2025: User Ratings, Pros & Cons

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4.7

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BrightHR Reviews & Ratings

4.7

Excellent

Based on 2135 ratings & 3142 reviews

Rating Distribution

Excellent

(3113)

Very Good

(22)

Good

(2)

Poor

(0)

Terible

(5)

Expert's Review

BrightHR consistently proves itself as a reliable and customer-focused HR solution, as demonstrated by the overwhelmingly positive feedback from its users. The platform is praised for being user-friendly and easy to navigate, making it accessible even to those with limited HR experience. Training sessions conducted by knowledgeable and approachable staff, such as ...Read more

BrightHR pros and cons

  • Excellent customer service across the board, with representatives praised for being helpful, patient, and knowledgeable.

  • Clear and concise communication style makes the platform easy to understand, even for non-technical users.

  • User-friendly interface and system functions, enabling ease of use for individuals new to HR tools.

  • Training sessions and support staff provide thorough explanations, addressing all questions and ensuring smooth onboarding.

  • Some issues require multiple tries to resolve, indicating occasional inefficiencies in troubleshooting processes.

  • For users not well-versed in HR or technical matters, initial setup and navigation may feel overwhelming without support.

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Showing 3121-3130 out of 3142

SP

Sally Prendergast

08/18/20

5 out of 5

Quick to get through to

Quick to get through to. 2 issues resolved on the phone

AW

Audrey Wilson

08/14/20

5 out of 5

I have recently been assigned to manage Bright HR

I have recently been assigned to manage Bright HR for my company as my colleague is on MAT leave . The support I have been given in learning the system has been very excellent .

G@

Gavin @ Joy2Care

08/13/20

5 out of 5

Great Service at Bright HR

Great Service at Bright HR. Atiq helped me straight away with what I needed to do.

CN

Cheryl naylor

08/12/20

5 out of 5

Excellent service by Ian

Excellent service by Ian. Talked me through everything and explained everything in depth. He has sent all contact details and has said i can contact him if i have any issues

RW

Rhian Welch

08/10/20

5 out of 5

Atiq was calm

Atiq was calm, helpful and helped resolve my issue with patience and understanding, despite my ramblings :)

TB

Tracey Bishop

08/05/20

5 out of 5

Very helpful

Very helpful. I would Definitely recommend this service.

LV

Lily Virieux

08/05/20

5 out of 5

Demi was very helpful an resolved the…

Demi was very helpful an resolved the queries that I had very professionally.

M

MH

08/04/20

5 out of 5

Very happy with the support Matthew…

Very happy with the support Matthew gave me today. My query was answered quickly and Matthew is extremely professional and friendly. Thank you Matthew.

M

Martyn

08/04/20

5 out of 5

Demi was very helpful and sorted my…

Demi was very helpful and sorted my query.

AN

Alix Nathan

08/03/20

5 out of 5

Demi was extremely helpful and resolved…

Demi was extremely helpful and resolved my query quickly and efficiently

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].