9.4
Spot Score
BrightHR Reviews in June 2026: User Ratings, Pros & Cons
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BrightHR Reviews & Ratings
Spotsaas Editor’s POV
BrightHR consistently proves itself as a reliable and customer-focused HR solution, as demonstrated by the overwhelmingly positive feedback from its users. The platform is praised for being user-friendly and easy to navigate, making it accessible even to those with limited HR experience. Training sessions conducted by knowledgeable and approachable staff, such as ...Read more
BrightHR pros and cons
Excellent customer service across the board, with representatives praised for being helpful, patient, and knowledgeable.
Clear and concise communication style makes the platform easy to understand, even for non-technical users.
User-friendly interface and system functions, enabling ease of use for individuals new to HR tools.
Training sessions and support staff provide thorough explanations, addressing all questions and ensuring smooth onboarding.
Some issues require multiple tries to resolve, indicating occasional inefficiencies in troubleshooting processes.
For users not well-versed in HR or technical matters, initial setup and navigation may feel overwhelming without support.
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Showing 301-310 out of 3142
MA
Mark Anthony Mader-Horne
03/25/24
Cirrah Webb @ Bright HR
Cirrah Webb @ Bright HR, helped us onboard with the system. My FD and I are not that used to using portals, so we were extremely happy with Cirrah's approach, explanations and answering all questions thoroughly, that we had.
LL
Lark London
03/24/24
Excellent support and guidance
Sue Hargreaves at BrightHR provided exceptional service, demonstrating remarkable assistance and support in addressing a confidential employee matter within our company. With her expertise and guidance, the situation was handled promptly and professionally. We highly recommend this platform to all small businesses.
L
Louise
03/24/24
Quick and straightforward
I needed to know about functionality on Bright HR and I went onto Webchat to find the answer. Ellie Metcalf gave me what I needed in a succinct sentence. Quick and straightforward and told me exactly what I needed to know. Thanks Ellie!
K
KT
03/24/24
Julie Brittell gave very clear advice
Julie Brittell gave very clear advice, offered to look though my documents and was very understanding of the case.
P
Paul
03/24/24
Great service
As always, this call helped me with a delicate matter. Rahwiya Malik was extremely helpful and dealt with my query not only professionally but also very quickly. She sent me a email with related paperwork almost straight away. We are so happy we found your HR company and recommed to everyone we can. Thanks again Tracie Shaw (teepee childcare)
AP
Andrea Parratt
03/21/24
Amazing Support
Ayesha has been amazing in her support with us during a employee issue. Would recommend her and Bright HR in the future. Thank you again for your support.
RH
Rory Hochstein
03/21/24
Michelle did an awesome job helping me…
Michelle did an awesome job helping me today get my settings all sorted so the absence tool works the way I need it to now. Thanks Michelle!
A
Abdul
03/20/24
It was great speaking with Joy
It was great speaking with Joy. All queries handled with ease
MT
Miles Tarpey
03/20/24
Natasha Okparavero zoom meeting
Ive just had a zoom meeting with Natasha Okparavero, despite some technical difficulties (on our side not hers) Natasha was a great help and we now have a very good understanding of how the system works. Thank you, very much appreciated!
SS
Shabo Saleem
03/19/24
Annual Leave query
Had a query with regards to employees annual leave errors, Spoke to Muhammed Khan from Bright HR whom answered my query and explained how to get the query resolved very easily and efficiently. The support I received was quick and professional.
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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].