9.4
Spot Score
BrightHR Reviews in July 2026: User Ratings, Pros & Cons
Empower your team, elevate your business.
Add to compare
BrightHR offers custom pricing plan
BrightHR Reviews & Ratings
Spotsaas Editor’s POV
BrightHR is built on a support model where onboarding and troubleshooting rely heavily on direct staff interaction. Training sessions cover core features like BrightSafe and Blip, but the platform's learning curve depends on access to that support team—staff like Natasha, Holly, Erica, Joy, and Jason handle most issue resolution. Before shortlisting, verify that ...Read more
BrightHR pros and cons
Excellent customer service across the board, with representatives praised for being helpful, patient, and knowledgeable.
Clear and concise communication style makes the platform easy to understand, even for non-technical users.
User-friendly interface and system functions, enabling ease of use for individuals new to HR tools.
Training sessions and support staff provide thorough explanations, addressing all questions and ensuring smooth onboarding.
Some issues require multiple tries to resolve, indicating occasional inefficiencies in troubleshooting processes.
For users not well-versed in HR or technical matters, initial setup and navigation may feel overwhelming without support.
Filter results
Sort by :
Showing 3081-3090 out of 3185
L
Luisa
10/13/20
Atiq was very helpful in assisting me…
Atiq was very helpful in assisting me set up a new starters holiday entitlement on the system correctly.
KH
Kelly Herbert
10/13/20
Fantastic !!
So far the team at Brighthr have been exceptional. I am very confident that they will add a great deal of value to our team.
JR
Julie Rowland
10/13/20
Atiq was really helpful with setting me…
Atiq was really helpful with setting me up to understand risk assessments for my company. Very pleased with the service. I don't know my account number sorry! My company is Inside Out of Chester Ltd
CP
Caz Potten
10/13/20
Alex Pearson was amazing
Alex Pearson was amazing. He explained everything very clearly. I cannot wait to start using Bright HR, it's going to make my life a lot easier and make my business look more professional.Thank you again Alex for your patience with me.
AL
Anna Laing
10/13/20
Atig gave me a very helpful run through…
Atig gave me a very helpful run through of adding new employees to Bright HR before my scheduled training. Thanks!
PD
Paddy Duffin
10/12/20
First time involved with HR.
First time involved with HR.Advisor Alex very helpful and easy to follow setting up new employees hub.
AK
Abdul Khan
10/09/20
Thanks to Alex Pearson
Thanks to Alex Pearson,for explaining how to use the Bright HR portal
P
Paula
10/09/20
Lucy's Training Bright Safe App
Lucy gave me an overview of the Bright application today and how to navigate through the document and tasks for creating Risk assessments.I found this very useful and Lucy's friendly and courteous overview was easy to understand and very clear. I found I had no questions at the end of our meeting. Thank you Lucy for your help today!
K
Karen512
10/09/20
Great software and service, limited uses.
This software was is pretty simple to use and I think it's still in its infancy as there are very limited uses. However, the support is excellent and the trainers are VERY friendly. I have a few suggestions and I've been told that the development team is active and likes to push out updates often. I'm looking forward to it.
MR
Mr RCD
10/09/20
Very useful and helpful tutorial and…
Very useful and helpful tutorial and worked examples of the system by Tom Phillips. Walked us through every step and was clear with instructions and knowledgeable on the system.
Free vendor scorecard
Evaluate BrightHR objectively with the HR software scorecard
A weighted HR software vendor scorecard to score BrightHR against your real requirements — not the marketing.
- Weighted criteria you can edit
- Score multiple vendors side-by-side
- Shareable with your buying committee
No file downloads on screen — we email it to you. One-click unsubscribe anytime.
Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].