9.4
Spot Score
BrightHR Reviews in June 2026: User Ratings, Pros & Cons
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BrightHR Reviews & Ratings
Spotsaas Editor’s POV
BrightHR consistently proves itself as a reliable and customer-focused HR solution, as demonstrated by the overwhelmingly positive feedback from its users. The platform is praised for being user-friendly and easy to navigate, making it accessible even to those with limited HR experience. Training sessions conducted by knowledgeable and approachable staff, such as ...Read more
BrightHR pros and cons
Excellent customer service across the board, with representatives praised for being helpful, patient, and knowledgeable.
Clear and concise communication style makes the platform easy to understand, even for non-technical users.
User-friendly interface and system functions, enabling ease of use for individuals new to HR tools.
Training sessions and support staff provide thorough explanations, addressing all questions and ensuring smooth onboarding.
Some issues require multiple tries to resolve, indicating occasional inefficiencies in troubleshooting processes.
For users not well-versed in HR or technical matters, initial setup and navigation may feel overwhelming without support.
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Showing 281-290 out of 3142
SN
Sue Ninnis
04/02/24
Ben was very helpful and explained…
Ben was very helpful and explained clearly so I could understand!
S
Stuart
04/02/24
James was very helpful
Date of experience: April 03, 2024
D
Dave
04/01/24
Issues solved!!
James was really helpful in rectifying the issue that I had, a great example of when at first I don't succeed try try again as we needed a few attempts to get the documents across.
A
Ali
04/01/24
HR and support
Everyone was friendly and helpful and supported my understanding of Bright HR
PH
Premiumline Healthcare Solutio
04/01/24
Ian was a calm and reassuring presence…
Ian was a calm and reassuring presence in helping us with the issues we are facing with the BHR system. He not only picked apart the problems, he proffered solutions on how we can move forward.
RA
Roshan Ara
03/31/24
Great Professional Service - Ms Scarlett Freeman a professional star.
It was so pleasing to receive such a great professional advice and service from Ms Scarlett Freeman. All my queries were answered more than I was expecting. The best thing is that I was made aware about the updated regulations of employment law in the UK. BrightHR is a very dependable platform with high class professionals to support and take care of your businesses.
CK
cheila koszelny
03/27/24
Amazing work helped me with step by…
Amazing work helped me with step by step, Sue was so supportive and professional.
LB
Liza B
03/27/24
Bright HR is an excellent source for HR…
Bright HR is an excellent source for HR support. There is always a lot of changes around HR and employment law and it is key to have a great advisory service for support especially for smaller organisations who don't have a big HR department. Additional kudos to Ayesha Zaheer who has been an excellent advisor on many occasions for us.
NA
N A
03/27/24
I spoke to Gabrielle she was polite and…
I spoke to Gabrielle she was polite and gave expert advise in handling my query. Fantastic service.
MH
Mya Holt
03/27/24
Super Helpful
Super Helpful! Natasha Okparavero made everything so easy to understand, would reccomend!
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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].