9.4
Spot Score
BrightHR Reviews in June 2026: User Ratings, Pros & Cons
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BrightHR Reviews & Ratings
Spotsaas Editor’s POV
BrightHR consistently proves itself as a reliable and customer-focused HR solution, as demonstrated by the overwhelmingly positive feedback from its users. The platform is praised for being user-friendly and easy to navigate, making it accessible even to those with limited HR experience. Training sessions conducted by knowledgeable and approachable staff, such as ...Read more
BrightHR pros and cons
Excellent customer service across the board, with representatives praised for being helpful, patient, and knowledgeable.
Clear and concise communication style makes the platform easy to understand, even for non-technical users.
User-friendly interface and system functions, enabling ease of use for individuals new to HR tools.
Training sessions and support staff provide thorough explanations, addressing all questions and ensuring smooth onboarding.
Some issues require multiple tries to resolve, indicating occasional inefficiencies in troubleshooting processes.
For users not well-versed in HR or technical matters, initial setup and navigation may feel overwhelming without support.
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Showing 261-270 out of 3142
D
Danielle
04/09/24
Been using Bright HR for just over a…
Been using Bright HR for just over a year. There are so many features and benefits available to help businesses. Kevin has recently taken over our account as our Account Manager and he is so helpful and supportive. I feel that the platform will have more features implemented and we are delighted to be part of the growth. Thank you Danielle at Five Star Catering.
SD
Stef Douthwaite
04/09/24
Chloe Jones has really helped unpick…
Chloe Jones has really helped unpick one of the holiday balance queries today. Thoughtful and methodical and helped me see what I couldn't! All round super service again from Bright HR.
WL
Wendy Lynes P Limited
04/09/24
Really supportive with a change to one of our Directors working time.
I have my first member of the team working the equivalent of 52 days over 52 weeks, no particular assigned day per week, an average of one day a week over the month so four to five days a month. Totally no idea where to start. Jamie was really patient, and talked me through the whole process. Explaining what I could go back and amend once the initial details had been added. Thank you so much, it did really make me scratch my head!!
MJ
Ms Julia Warren
04/09/24
Helpful
Helpful, knowledgeable and personable advisor (Jason Lilley)
SD
Stef Douthwaite
04/09/24
Chloe Jones has really helped unpick…
Chloe Jones has really helped unpick one of the holiday balance queries today. Thoughtful and methodical and helped me see what I couldn't! All round super service again from Bright HR.
MO
Memorials of Distinction
04/09/24
Great introductory tour
We've just had our introductory tour of both BrightHR and BrightSafe with Natasha and found it very helpful. She answered all our questions easily and left us feeling very confident about using the system.
MO
Memorials of Distinction
04/09/24
Great introductory tour
We've just had our introductory tour of both BrightHR and BrightSafe with Natasha and found it very helpful. She answered all our questions easily and left us feeling very confident about using the system.
WL
Wendy Lynes P Limited
04/09/24
Really supportive with a change to one of our Directors working time.
I have my first member of the team working the equivalent of 52 days over 52 weeks, no particular assigned day per week, an average of one day a week over the month so four to five days a month. Totally no idea where to start. Jamie was really patient, and talked me through the whole process. Explaining what I could go back and amend once the initial details had been added. Thank you so much, it did really make me scratch my head!!
D
Danielle
04/09/24
Been using Bright HR for just over a…
Been using Bright HR for just over a year. There are so many features and benefits available to help businesses. Kevin has recently taken over our account as our Account Manager and he is so helpful and supportive. I feel that the platform will have more features implemented and we are delighted to be part of the growth. Thank you Danielle at Five Star Catering.
MJ
Ms Julia Warren
04/09/24
Helpful
Helpful, knowledgeable and personable advisor (Jason Lilley)
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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].