9.4
SpotScore
BrightHR Reviews in September 2026: User Ratings, Pros & Cons
Empower your team, elevate your business.
Add to compare
BrightHR offers custom pricing plan
BrightHR Reviews & Ratings
Are you using BrightHR?
Spotsaas Editor’s POV
BrightHR is built on a support model where onboarding and troubleshooting rely heavily on direct staff interaction. Training sessions cover core features like BrightSafe and Blip, but the platform's learning curve depends on access to that support team—staff like Natasha, Holly, Erica, Joy, and Jason handle most issue resolution. Before shortlisting, verify that ...Read more
BrightHR pros and cons
Excellent customer service across the board, with representatives praised for being helpful, patient, and knowledgeable.
Clear and concise communication style makes the platform easy to understand, even for non-technical users.
User-friendly interface and system functions, enabling ease of use for individuals new to HR tools.
Training sessions and support staff provide thorough explanations, addressing all questions and ensuring smooth onboarding.
Some issues require multiple tries to resolve, indicating occasional inefficiencies in troubleshooting processes.
For users not well-versed in HR or technical matters, initial setup and navigation may feel overwhelming without support.
Filter results
Sort by :
Showing 231-240 out of 3185
MS
Mr Shane Slater
05/02/24
BrightHR Intro positive
Just had an excellent introduction to Bright HR with Natasha Okparavero. An excellent start.
WP
White Peak Dental Practice
05/02/24
Great support
Great support - I had a conversation with Stella today, she was super helpful in guiding me through the software to allow me to create a custom report that I needed. Always a great service when I call up.
VS
Vaso Skoupra
05/02/24
Darren Sharpe was really helpfull and…
Darren Sharpe was really helpfull and answering all of my questions :)
EU
EIL UK
05/02/24
Completed the introduction and training…
Completed the online training for BrightHR today. Natasha Okparavero was helpful, listened to our organisation's needs and adjusted the training to suit us. She showed patience and paced the training so that it was easy to understand and guided us through new tools that will help us. Thanks Natasha.
EM
Eva McGregor
05/02/24
Faiza provided a thorough and helpful…
Faiza provided a thorough and helpful induction to BrightSafe.
PC
Paul Chater
05/02/24
Bradley Green was amazing and explained…
Bradley Green was amazing and explained everything very well !
SP
Sonal P
05/02/24
Great service
I had queries regarding accessing the system and policies, all contact with Croner and BrightHR staff has been amazing! Emilia & Mark understood and looked after our company needs. Stella was patient and clear with ensuring I was able to access the documents on the BrightHR system. Pete & Charlotte emailed the necessary policies over. Really happy we are being looked after by this amazing team! ⭐️ Sonal - Adhar Project
D
Diana
05/01/24
Great and quick response from Bradley
Great and quick response from Bradley, very informative on thing i queried and directed me what to do further. Quite pleased with professional attitude.
P
Pia
05/01/24
Junior was great
Junior was great, clearly laid out all the information and was very clear with his instructions.
FH
Frazer Habershon
05/01/24
Faiza was amazing what a patient and…
Faiza was amazing what a patient and bubbly person was a pleasure to go through something that was a little intimidating What a star 🌟
Free vendor scorecard
Evaluate BrightHR objectively with the HR software scorecard
A weighted HR software vendor scorecard to score BrightHR against your real requirements — not the marketing.
- Weighted criteria you can edit
- Score multiple vendors side-by-side
- Shareable with your buying committee
No file downloads on screen — we email it to you. One-click unsubscribe anytime.
Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].