9.4
Spot Score
BrightHR Reviews in July 2026: User Ratings, Pros & Cons
Empower your team, elevate your business.
Add to compare
BrightHR offers custom pricing plan
BrightHR Reviews & Ratings
Spotsaas Editor’s POV
BrightHR is built on a support model where onboarding and troubleshooting rely heavily on direct staff interaction. Training sessions cover core features like BrightSafe and Blip, but the platform's learning curve depends on access to that support team—staff like Natasha, Holly, Erica, Joy, and Jason handle most issue resolution. Before shortlisting, verify that ...Read more
BrightHR pros and cons
Excellent customer service across the board, with representatives praised for being helpful, patient, and knowledgeable.
Clear and concise communication style makes the platform easy to understand, even for non-technical users.
User-friendly interface and system functions, enabling ease of use for individuals new to HR tools.
Training sessions and support staff provide thorough explanations, addressing all questions and ensuring smooth onboarding.
Some issues require multiple tries to resolve, indicating occasional inefficiencies in troubleshooting processes.
For users not well-versed in HR or technical matters, initial setup and navigation may feel overwhelming without support.
Filter results
Sort by :
Showing 2341-2350 out of 3185
LC
Laura Carey
09/29/21
Matthew was very helpful and very…
Matthew was very helpful and very knowledgeable! Great service!
V
Vanessa
09/29/21
Really helpful and nothing was too much…
Really helpful and nothing was too much trouble. Thank you Ryan!
V
VVC
09/28/21
Training video with Gareth
Had a training video with Gareth on Monday, he explained the system fully and clearly and tailored his approach to my needs. Very good! The system is easy to navigate and will massively improve our HR procedures etc.
MT
Moyosore Tobun
09/27/21
BrightHR Training
The onboarding training with the training consultant Kai Samuel went very well. Its ease of use and navigation of the various icons meets the needs of the company.
AH
Amanda Hudson
09/27/21
Olivia was very helpful on the call…
Olivia was very helpful on the call today.
AH
Amanda Hudson
09/27/21
Olivia was very helpful on the call…
Olivia was very helpful on the call today.
MT
Moyosore Tobun
09/27/21
BrightHR Training
The onboarding training with the training consultant Kai Samuel went very well. Its ease of use and navigation of the various icons meets the needs of the company.
SY
Sophie Young
09/26/21
Olivia was a star :) Efficient and very…
Olivia was a star :) Efficient and very kind to talk to. Always a great service
SY
Sophie Young
09/26/21
Olivia was a star :) Efficient and very…
Olivia was a star :) Efficient and very kind to talk to. Always a great service
JD
J Dennis
09/26/21
The training session went well with Kai…
The training session went well with Kai Samuel this morning. Had a few problems with me logging into the meeting as am not very good with computers but she was guiding me through everything.
Free vendor scorecard
Evaluate BrightHR objectively with the HR software scorecard
A weighted HR software vendor scorecard to score BrightHR against your real requirements — not the marketing.
- Weighted criteria you can edit
- Score multiple vendors side-by-side
- Shareable with your buying committee
No file downloads on screen — we email it to you. One-click unsubscribe anytime.
Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].