9.4
Spot Score
BrightHR Reviews in June 2026: User Ratings, Pros & Cons
Empower your team, elevate your business.
Add to compare
BrightHR offers custom pricing plan
BrightHR Reviews & Ratings
Spotsaas Editor’s POV
BrightHR consistently proves itself as a reliable and customer-focused HR solution, as demonstrated by the overwhelmingly positive feedback from its users. The platform is praised for being user-friendly and easy to navigate, making it accessible even to those with limited HR experience. Training sessions conducted by knowledgeable and approachable staff, such as ...Read more
BrightHR pros and cons
Excellent customer service across the board, with representatives praised for being helpful, patient, and knowledgeable.
Clear and concise communication style makes the platform easy to understand, even for non-technical users.
User-friendly interface and system functions, enabling ease of use for individuals new to HR tools.
Training sessions and support staff provide thorough explanations, addressing all questions and ensuring smooth onboarding.
Some issues require multiple tries to resolve, indicating occasional inefficiencies in troubleshooting processes.
For users not well-versed in HR or technical matters, initial setup and navigation may feel overwhelming without support.
Filter results
Sort by :
Showing 201-210 out of 3142
KF
Karen Ford
04/30/24
Excellent customer service dealt with…
Excellent customer service dealt with my query very quickly
MN
Mr Nigel Huscroft
04/30/24
Just completed HR training with bright…
Just completed HR training with bright and it was made so easy because of Natasha Okparavero understanding that I was not so good at IT. She was very patient and helpful well done and thank you
GE
Gaynor Evans
04/30/24
Spoke to Natasha Okparavero for our…
Spoke to Natasha Okparavero for our introduction to Bright HR. Very helpful and informative and pace was just perfect - not too fast or slow. Friendly and cheerful she tailored the training to the level we were at and made made the meeting extremely worthwhile. Thanks very much.
K
Kathryn
04/29/24
Have had a few mishaps with calls after…
Have had a few mishaps with calls after initially joining but I spoke with Rachel yesterday who showed me the platform and went through everything. She made is all seem effortless and easy and I am not the best with tech so that is saying something. Thank you Rachel for your time and effort
SM
Santasha Marais
04/29/24
Quick
Quick, helpful, and friendly.
PR
Penrose Roofing
04/29/24
Support Network
Support Network covers all aspects of help. Fast and efficient responses and staff are professional, polite and ensure all issues are covered.
K
Kelly
04/29/24
Ayesha has guided our company through a…
Ayesha has guided our company through a difficult period, she has been a constant support. Very impressed with Bright HR, they’re always at the end of the phone with no call centres!! I highly recommend them to any business 🤩
DR
Deborah Rayment
04/26/24
Quick help
Bradley Green helped me resolve a couple of queries I had; was polite and helpful and sorted quickly - thanks!
AP
Arran Pullen
04/26/24
Spoke to Jordan at Bright HR who was…
Spoke to Jordan at Bright HR who was very helpful in assisting me with adjusting a team member who was returning to work after her maternity. He was very patient as I'm a little slow when it comes to software etc. Also Katie was brilliant helping me figure out the remaining holiday allowance. All over a brilliant experience ..well done guys !
HC
Haverhill Community Care
04/26/24
I had a problem with adding a new…
I had a problem with adding a new member of staff to Bright HR, she advised that she had used Bright HR with her previous company, i asked to contact them and ask that they delete her records and asked her to delete the App, she did all of this and confirmed the company had deleted her, however I was still having problems, I rang Bright HR and spoke to Bradley Green who looked at her profile, he found the cause of the problem and actioned this for me. He was very polite on the phone and he ...
Read more
Free vendor scorecard
Evaluate BrightHR objectively with the HR software scorecard
A weighted HR software vendor scorecard to score BrightHR against your real requirements — not the marketing.
- Weighted criteria you can edit
- Score multiple vendors side-by-side
- Shareable with your buying committee
No file downloads on screen — we email it to you. One-click unsubscribe anytime.
Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].