9.4
Spot Score
BrightHR Reviews in June 2026: User Ratings, Pros & Cons
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BrightHR Reviews & Ratings
Spotsaas Editor’s POV
BrightHR consistently proves itself as a reliable and customer-focused HR solution, as demonstrated by the overwhelmingly positive feedback from its users. The platform is praised for being user-friendly and easy to navigate, making it accessible even to those with limited HR experience. Training sessions conducted by knowledgeable and approachable staff, such as ...Read more
BrightHR pros and cons
Excellent customer service across the board, with representatives praised for being helpful, patient, and knowledgeable.
Clear and concise communication style makes the platform easy to understand, even for non-technical users.
User-friendly interface and system functions, enabling ease of use for individuals new to HR tools.
Training sessions and support staff provide thorough explanations, addressing all questions and ensuring smooth onboarding.
Some issues require multiple tries to resolve, indicating occasional inefficiencies in troubleshooting processes.
For users not well-versed in HR or technical matters, initial setup and navigation may feel overwhelming without support.
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Showing 191-200 out of 3142
EU
EIL UK
05/02/24
Completed the introduction and training…
Completed the online training for BrightHR today. Natasha Okparavero was helpful, listened to our organisation's needs and adjusted the training to suit us. She showed patience and paced the training so that it was easy to understand and guided us through new tools that will help us. Thanks Natasha.
WP
White Peak Dental Practice
05/02/24
Great support
Great support - I had a conversation with Stella today, she was super helpful in guiding me through the software to allow me to create a custom report that I needed. Always a great service when I call up.
VS
Vaso Skoupra
05/02/24
Darren Sharpe was really helpfull and…
Darren Sharpe was really helpfull and answering all of my questions :)
MS
Mr Shane Slater
05/02/24
BrightHR Intro positive
Just had an excellent introduction to Bright HR with Natasha Okparavero. An excellent start.
MH
Mr Hallett
05/01/24
Had a brief training session from Faiza…
Had a brief training session from Faiza on BrightHR. Extremely pleasant knowledgeable and very patient with me. Answered my questions fully, and took me through the process at my pace.
D
Diana
05/01/24
Great and quick response from Bradley
Great and quick response from Bradley, very informative on thing i queried and directed me what to do further. Quite pleased with professional attitude.
E
Emma
05/01/24
Great Training Session
Just finished a really great training session with Elyse. Super informative and a great introduction to the companies staff.
AM
Amanda Martin
05/01/24
All my queries solved
Date of experience: May 01, 2024
FH
Frazer Habershon
05/01/24
Faiza was amazing what a patient and…
Faiza was amazing what a patient and bubbly person was a pleasure to go through something that was a little intimidating What a star 🌟
P
Pia
05/01/24
Junior was great
Junior was great, clearly laid out all the information and was very clear with his instructions.
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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].