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9.4

Spot Score

BrightHR - HR Software

BrightHR Reviews in May 2025: User Ratings, Pros & Cons

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4.7

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BrightHR Reviews & Ratings

4.7

Excellent

Based on 2135 ratings & 3142 reviews

Rating Distribution

Excellent

(3113)

Very Good

(22)

Good

(2)

Poor

(0)

Terible

(5)

Expert's Review

BrightHR consistently proves itself as a reliable and customer-focused HR solution, as demonstrated by the overwhelmingly positive feedback from its users. The platform is praised for being user-friendly and easy to navigate, making it accessible even to those with limited HR experience. Training sessions conducted by knowledgeable and approachable staff, such as ...Read more

BrightHR pros and cons

  • Excellent customer service across the board, with representatives praised for being helpful, patient, and knowledgeable.

  • Clear and concise communication style makes the platform easy to understand, even for non-technical users.

  • User-friendly interface and system functions, enabling ease of use for individuals new to HR tools.

  • Training sessions and support staff provide thorough explanations, addressing all questions and ensuring smooth onboarding.

  • Some issues require multiple tries to resolve, indicating occasional inefficiencies in troubleshooting processes.

  • For users not well-versed in HR or technical matters, initial setup and navigation may feel overwhelming without support.

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Showing 191-200 out of 3142

VS

Vaso Skoupra

05/02/24

5 out of 5

Darren Sharpe was really helpfull and…

Darren Sharpe was really helpfull and answering all of my questions :)

PC

Paul Chater

05/02/24

5 out of 5

Bradley Green was amazing and explained…

Bradley Green was amazing and explained everything very well !

SP

Sonal P

05/02/24

5 out of 5

Great service

I had queries regarding accessing the system and policies, all contact with Croner and BrightHR staff has been amazing! Emilia & Mark understood and looked after our company needs. Stella was patient and clear with ensuring I was able to access the documents on the BrightHR system. Pete & Charlotte emailed the necessary policies over. Really happy we are being looked after by this amazing team! ⭐️ Sonal - Adhar Project

EM

Eva McGregor

05/02/24

5 out of 5

Faiza provided a thorough and helpful…

Faiza provided a thorough and helpful induction to BrightSafe.

FH

Frazer Habershon

05/01/24

5 out of 5

Faiza was amazing what a patient and…

Faiza was amazing what a patient and bubbly person was a pleasure to go through something that was a little intimidating What a star 🌟

P

Pia

05/01/24

5 out of 5

Junior was great

Junior was great, clearly laid out all the information and was very clear with his instructions.

AM

Amanda Martin

05/01/24

5 out of 5

All my queries solved

Date of experience: May 01, 2024

E

Emma

05/01/24

5 out of 5

Great Training Session

Just finished a really great training session with Elyse. Super informative and a great introduction to the companies staff.

MH

Mr Hallett

05/01/24

5 out of 5

Had a brief training session from Faiza…

Had a brief training session from Faiza on BrightHR. Extremely pleasant knowledgeable and very patient with me. Answered my questions fully, and took me through the process at my pace.

D

Diana

05/01/24

5 out of 5

Great and quick response from Bradley

Great and quick response from Bradley, very informative on thing i queried and directed me what to do further. Quite pleased with professional attitude.

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].