BrightHR Reviews in July 2026: User Ratings, Pros & Cons

Robert was very patient

Robert was very patient, warm and knowledgeable on the onboarding call today. He explained the services and features of BrightHR that I feel impressed about. The system will reduce the admin burden and put my mind at rest re the law, health and safety and docs. Thanks you.

Hanaan -very helpful and chatty with a…

Hanaan -very helpful and chatty with a total technophobe - me - took a long time to get the basics right but am ever hopeful I will retain some information

In relation to our Bright safe training…

In relation to our Bright safe training today was given by Katie McLaughlin. I found her to be quite knowledgeable and patient as she talked her way through the training taking time out to make sure we understood and answered our questions when we stopped to learn more about a particular section. I cannot thank her enough for her time to which we found the training to be well informative and helpful for our company needs. Would recommend with out hesitation Katie you were a star thankyou.

Nick went through everything I needed

Nick went through everything I needed, showed me my most important aspects of brighthr and Sent everything I need to get started in an email.

Great support

Great support; Robert went very thoroughly through the whole onboarding process. Competitive prices. Happy so far!

Thoroughly enjoyed my conversation and…

Thoroughly enjoyed my conversation and training with Darren today. He went out of his way to make this informative and - dare I say it - enjoyable.

A very reassuring and helpful discussion

Alana Clarke has been really helpful over the past few weeks with plenty of well thought out and constructive advice to try and help us through some tricky staff grievance issues. She was happy to receive our notes in the form of written minutes and voice memos to really try and understand our business and staff issues. She recommended the EAP support service, which I am hoping to put forward to all staff members but in particular the employees who are suffering at the moment.

Excellent

Great support - he even responded to my email late in the evening - really useful demo with a down to earth approach to finding answers to difficult questions!

BrightHR App Webinar

I had a BrightHR App Webinar with Hannan Parkinson, who arrange it very well for me. She is very professional and patient to me who is not very good at the web tech stuff. I very much appreciate it. Everything has been really well organised since the begging when I sign the 3 years contract. I believe they would provide us prompt efficient professional service. Many Thanks Again.

Great Health & Safety support and HR made easy!!

I think the key is to definitely book an on-boarding training session. So much easier to navigate after just a 1 - hour session. The BrightSafe module is extremely helpful, some great templates to use and some very good E-Learning modules. Professional advice on hand!!