9.4
Spot Score
BrightHR Reviews in July 2026: User Ratings, Pros & Cons
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BrightHR Reviews & Ratings
Spotsaas Editor’s POV
BrightHR consistently proves itself as a reliable and customer-focused HR solution, as demonstrated by the overwhelmingly positive feedback from its users. The platform is praised for being user-friendly and easy to navigate, making it accessible even to those with limited HR experience. Training sessions conducted by knowledgeable and approachable staff, such as ...Read more
BrightHR pros and cons
Excellent customer service across the board, with representatives praised for being helpful, patient, and knowledgeable.
Clear and concise communication style makes the platform easy to understand, even for non-technical users.
User-friendly interface and system functions, enabling ease of use for individuals new to HR tools.
Training sessions and support staff provide thorough explanations, addressing all questions and ensuring smooth onboarding.
Some issues require multiple tries to resolve, indicating occasional inefficiencies in troubleshooting processes.
For users not well-versed in HR or technical matters, initial setup and navigation may feel overwhelming without support.
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Showing 1681-1690 out of 3185
MG
Mrs G Taylor
06/08/22
Bright HR Onboard
I have just completed my Bright HR induction with John Alfwynn and would like to say how clear and easy it was to follow his instruction. I now feel confident in navigating my way around the system and find the software extremely user friendly.
HM
HR Manager
06/08/22
The service and support I received was…
The service and support I received was very useful. John was very friendly, proactive, helpful and proactive. John was willing to help and was very informative and clear. Thank you!
VS
Vicky S
06/08/22
Onboarding
I dealt with John Alfwyn this morning for my onboarding session and found him to be very personable, helpful and friendly. Although I'm sure we will have many questions as we venture through the system it was a very informative session :)
DE
David Edwards
06/08/22
Mohammed Rahman was efficient in…
Mohammed Rahman was efficient in explaining the system, gave a great tutorial and would not hesitate to recommend Croner, Mohammed and the services they offer.
PB
Pam Bailey-Smith
06/07/22
I was lucky to speak to Miohammed Khan
I was lucky to speak to Miohammed Khan, who answered all my questions and helped me with the system, due to me being new. He was extremely helpful and patient. Thanks for your help
TN
Tracy Neill
06/07/22
John Alfwin conducted a training…
John Alfwin conducted a training session with me today. I am not a technical person. He was very patient and helpful. The system seems fab. I feel comfortable emailing John in the future if I require any help and confident that he will guide me through any issues I have. I would totally recommended your service to anyone Tracy Neill blossomsc
AL
AMLO london
06/07/22
Gareth Cartledge was our instructor…
Gareth Cartledge was our instructor when setting the team up on BrightHR Fantastic support and a fantastic system that has enabled us to streamline a lot of silo processes
NA
Noah's ark nursery
06/07/22
very helpful and was able to offer…
very helpful and was able to offer support when required
CH
chris hampson
06/07/22
Have just been set up on Bright Safe…
Have just been set up on Bright Safe and Bright HR. I have found the transition smooth and the team very helpful. A big thank you to Samuel Lambrou for his help today, a very friendly and informative guy.
NH
Nicola Harmes
06/06/22
Excellent Training Session
Excellent training session with Raffaella, have used the system before with limited training and lots of feature totally unaware of before the training.
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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].