9.4
Spot Score
BrightHR Reviews in July 2026: User Ratings, Pros & Cons
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BrightHR Reviews & Ratings
Spotsaas Editor’s POV
BrightHR consistently proves itself as a reliable and customer-focused HR solution, as demonstrated by the overwhelmingly positive feedback from its users. The platform is praised for being user-friendly and easy to navigate, making it accessible even to those with limited HR experience. Training sessions conducted by knowledgeable and approachable staff, such as ...Read more
BrightHR pros and cons
Excellent customer service across the board, with representatives praised for being helpful, patient, and knowledgeable.
Clear and concise communication style makes the platform easy to understand, even for non-technical users.
User-friendly interface and system functions, enabling ease of use for individuals new to HR tools.
Training sessions and support staff provide thorough explanations, addressing all questions and ensuring smooth onboarding.
Some issues require multiple tries to resolve, indicating occasional inefficiencies in troubleshooting processes.
For users not well-versed in HR or technical matters, initial setup and navigation may feel overwhelming without support.
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Showing 1671-1680 out of 3185
WC
Wanda Colebatch
06/09/22
Bright HR Introduction
We had our first training session with Raffaella Sinamtwa yesterday. Great account manager, she was very informative and answered all questions that we had regarding the software. We're looking forward to using the software and having the professional support of Raffaella going forward. Thank You!
MF
Mairéad Fitzmaurice
06/09/22
Pleasant experience for a webinar
Gareth Cartledge was a very good presenter. The entire system was clearly explained and answered the many questions that I posed. After a few years of webinar, I was not looking forward to the appointment. However, Gareth made it an almost pleasant experience.
L
Lydia
06/09/22
Hadesa was very friendly and easy to…
Hadesa was very friendly and easy to speak with, she was very informative and regularly checked that I understood everything we were going through.
TO
Tecksung Ong
06/09/22
It was Great experience.thank you…
It was Great experience.thank you Rafella for all support.
P
Paula
06/09/22
Bip app support was very productive
Had a half hour today with Ryan - very productive - feel more confident now in being able to roll out this app to our employee's & know where to go to if we need support.
C
Cathryn
06/09/22
Clear and helpful instruction
Date of experience: June 10, 2022
HB
Hannah Borowski
06/09/22
Great service
Great service, really easy to use software and a lovely team taking us through all the steps to get up and running smoothly.
SB
Steve Butfield
06/09/22
Very good onboarding session with…
Very good onboarding session with Gareth Cartledge. We was walked through the Bright HR software at our pace and had lots of time to ask questions.
GW
Gold Wealth Life
06/09/22
Bright HR training session
I had a training session to show me how to use the BrightHr system. It's an amazing system with so many needed features, my personal favorite is Blip. Thank you to Raffaella, she answered all my questions and was very patient with me.
L
LITECARE
06/08/22
Excellent customer service.
Date of experience: June 09, 2022
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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].