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9.4

Spot Score

BrightHR - HR Software

BrightHR Reviews in July 2026: User Ratings, Pros & Cons

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4.97

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BrightHR Reviews & Ratings

4.97

Excellent

Based on 3185 ratings & 3185 reviews

Rating Distribution

Excellent

(3136)

Very Good

(37)

Good

(6)

Poor

(1)

Terible

(5)

Spotsaas Editor’s POV

BrightHR consistently proves itself as a reliable and customer-focused HR solution, as demonstrated by the overwhelmingly positive feedback from its users. The platform is praised for being user-friendly and easy to navigate, making it accessible even to those with limited HR experience. Training sessions conducted by knowledgeable and approachable staff, such as ...Read more

BrightHR pros and cons

  • Excellent customer service across the board, with representatives praised for being helpful, patient, and knowledgeable.

  • Clear and concise communication style makes the platform easy to understand, even for non-technical users.

  • User-friendly interface and system functions, enabling ease of use for individuals new to HR tools.

  • Training sessions and support staff provide thorough explanations, addressing all questions and ensuring smooth onboarding.

  • Some issues require multiple tries to resolve, indicating occasional inefficiencies in troubleshooting processes.

  • For users not well-versed in HR or technical matters, initial setup and navigation may feel overwhelming without support.

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Showing 1691-1700 out of 3185

VC

Vanessa Cutler

06/06/22

5 out of 5

Great service thank you Darren :)

Date of experience: June 07, 2022

V

Vickie

06/06/22

5 out of 5

Loving Bright HR!

Loving Bright HR! Thank you to Gareth for the BrightHR virtual tour. Very informative session. Loving the Bright HR platform and the tons of extras that come with it. Vickie at River B2B

MP

Mark P

06/06/22

5 out of 5

Thank you Darren

Darren was very approachable and thorough with the on-boarding call. Thank you.

CU

Christopher Underhill

06/06/22

5 out of 5

BrightSafe/Croner Onboard meeting

I had my BrightSafe/Croner Onboard meeting with Raffaella Sinamtwa yesterday morning and I have to say how impressed I was with her professionalism and knowledge. Despite the limitations I was under at my end, she was able to give me a thorough grounding in the system and pointers as to where I will be able to find assistance should I require it.

JJ

Jordi J Morell

06/05/22

5 out of 5

Helpful and knowledgeable Eden

An expert and helpful introduction to the BrightHRr platform.

PB

Paul Bannister

06/05/22

5 out of 5

Raffaella went through the process of…

Raffaella went through the process of using BrightHR with me and was excellent. She was clearly able to communicate how to use the system

SB

Steve Boother

06/05/22

5 out of 5

A Very Informative Introduction

Abilgail provided a very clear and detailed demonstration of the platforms capabilities. All our questions were answered fully. Thank you.

JD

Juliet Dudley

05/31/22

5 out of 5

Raffaella was very helpful in showing…

Raffaella was very helpful in showing us the BrightHR system.

CJ

Carlton Jenkins

05/31/22

5 out of 5

Professional and very helpful

Date of experience: June 01, 2022

KH

Kate Hattar

05/31/22

5 out of 5

Great introduction to Brighthr

Great introduction to Brighthr - Nick was extremely helpful - enjoyed the session!

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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].