9.4
Spot Score
BrightHR Reviews in June 2026: User Ratings, Pros & Cons
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BrightHR Reviews & Ratings
Spotsaas Editor’s POV
BrightHR consistently proves itself as a reliable and customer-focused HR solution, as demonstrated by the overwhelmingly positive feedback from its users. The platform is praised for being user-friendly and easy to navigate, making it accessible even to those with limited HR experience. Training sessions conducted by knowledgeable and approachable staff, such as ...Read more
BrightHR pros and cons
Excellent customer service across the board, with representatives praised for being helpful, patient, and knowledgeable.
Clear and concise communication style makes the platform easy to understand, even for non-technical users.
User-friendly interface and system functions, enabling ease of use for individuals new to HR tools.
Training sessions and support staff provide thorough explanations, addressing all questions and ensuring smooth onboarding.
Some issues require multiple tries to resolve, indicating occasional inefficiencies in troubleshooting processes.
For users not well-versed in HR or technical matters, initial setup and navigation may feel overwhelming without support.
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Showing 1521-1530 out of 3142
AH
Alex Humphrey
07/26/22
Hanaan was excellent once again…
Hanaan was excellent once again explaining Bright safe to me, another fantastic experience with Peninsula
DH
Daniel Hey
07/25/22
BrightHR training with Darren…
BrightHR training with Darren Greenwood. Very clear; friendly and informative. I feel very confident now to go and set the software up to suit our companies needs and requirements. Also, Darren was very patient Thanks again so much Darren.
H
Helene
07/25/22
Excellant service today would highly…
Excellant service today would highly recommend
J&
Julie & Matt Nelson
07/25/22
Excellent Customer Service
Fantastic quick, knowledgeable, patient friendly service from Demi. Very impressive and much needed as a director of a busy business.
L
Lesley
07/25/22
A really helpful and informative…
A really helpful and informative session with Shane Prime. Excellent manner, so helpful and friendly, answered all my questions clearly and I have come away knowing now what I need to do to use the system properly. Shane was brilliant, courteous, understanding and clear in his instruction. Fabulous.
C
Colm
07/24/22
very well explained and thought out by…
very well explained and thought out by operator
TB
Tim's Bakery
07/24/22
Samuel provide us with a great…
Samuel provide us with a great training. Full of knowledge, and the most important he knew how to pass that knowledge on us. Very confident, super profesional, speaks clear. Happy to have expert like him to looks after our needs.
S
Sue
07/24/22
Thank you very much to Gareth
Thank you very much to Gareth, from Customer Support, who was very patient, and very kindly talked me through setting up staff and there holidays, it is a lot clearer now.
E
Emma
07/24/22
Eden was very helpful today!
Eden was very helpful today even though I am not good with tech she was patient and did not make me feel silly. She took me all round bright safe and pointed out all the most important bits. She made it clear I can always ask for more help if needed.
RH
Robin Humble
07/21/22
Excellent training
Excellent training, not rushed clear and simple lots of time to answer questions.
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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].