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9.4

Spot Score

BrightHR - HR Software

BrightHR Reviews in June 2026: User Ratings, Pros & Cons

Empower your team, elevate your business.

4.7

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BrightHR Reviews & Ratings

4.7

Excellent

Based on 2135 ratings & 3142 reviews

Rating Distribution

Excellent

(3113)

Very Good

(22)

Good

(2)

Poor

(0)

Terible

(5)

Spotsaas Editor’s POV

BrightHR consistently proves itself as a reliable and customer-focused HR solution, as demonstrated by the overwhelmingly positive feedback from its users. The platform is praised for being user-friendly and easy to navigate, making it accessible even to those with limited HR experience. Training sessions conducted by knowledgeable and approachable staff, such as ...Read more

BrightHR pros and cons

  • Excellent customer service across the board, with representatives praised for being helpful, patient, and knowledgeable.

  • Clear and concise communication style makes the platform easy to understand, even for non-technical users.

  • User-friendly interface and system functions, enabling ease of use for individuals new to HR tools.

  • Training sessions and support staff provide thorough explanations, addressing all questions and ensuring smooth onboarding.

  • Some issues require multiple tries to resolve, indicating occasional inefficiencies in troubleshooting processes.

  • For users not well-versed in HR or technical matters, initial setup and navigation may feel overwhelming without support.

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Showing 1531-1540 out of 3142

JC

Julie Collier

07/20/22

5 out of 5

Raffaella at bright onboarding was…

Raffaella at bright onboarding was excellent at delivering training. She uploaded examples on the screen and explained every point to me. I was able to go on to bright hr and follow all the available documents very easily

J

Julianne

07/20/22

5 out of 5

Abigail was a pleasure to deal with

Abigail was a pleasure to deal with. Extremely professional. I was given ample time to ask questions and go through the software. Many thanks kindest regards Julianne KeRitech Ltd.

N

Nicky

07/20/22

5 out of 5

Nay Sayers into Yay sayers

Eden Flanagan guided us expertly through the BrightHR system today. Even though our appointment was scheduled for just 30mins, we ended up taking over 2hrs of Eden's time. However, as a result of Eden's help, she very cleverly managed to turn the nay sayers, into excitement at the prospect of how this system could support our business.

RH

Richard Howe

07/20/22

5 out of 5

Very good thanks

Date of experience: July 21, 2022

J

Julianne

07/20/22

5 out of 5

Abigail was a pleasure to deal with

Abigail was a pleasure to deal with. Extremely professional. I was given ample time to ask questions and go through the software. Many thanks kindest regards Julianne KeRitech Ltd.

LB

Lynette Butler

07/20/22

5 out of 5

Bright HR Presentation

Had a teams presentation this morning with Gareth Cartledge, it was well presented and covered the Bright HR Platform very well. Gareth was very clear on explaining the different functions availabe and it seems very easy to use based on his presentation

LB

Lynette Butler

07/20/22

5 out of 5

Bright HR Presentation

Had a teams presentation this morning with Gareth Cartledge, it was well presented and covered the Bright HR Platform very well. Gareth was very clear on explaining the different functions availabe and it seems very easy to use based on his presentation

JC

Julie Collier

07/20/22

5 out of 5

Raffaella at bright onboarding was…

Raffaella at bright onboarding was excellent at delivering training. She uploaded examples on the screen and explained every point to me. I was able to go on to bright hr and follow all the available documents very easily

N

Nicky

07/20/22

5 out of 5

Nay Sayers into Yay sayers

Eden Flanagan guided us expertly through the BrightHR system today. Even though our appointment was scheduled for just 30mins, we ended up taking over 2hrs of Eden's time. However, as a result of Eden's help, she very cleverly managed to turn the nay sayers, into excitement at the prospect of how this system could support our business.

RH

Richard Howe

07/20/22

5 out of 5

Very good thanks

Date of experience: July 21, 2022

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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].