9.4
Spot Score
BrightHR Reviews in June 2026: User Ratings, Pros & Cons
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BrightHR Reviews & Ratings
Spotsaas Editor’s POV
BrightHR consistently proves itself as a reliable and customer-focused HR solution, as demonstrated by the overwhelmingly positive feedback from its users. The platform is praised for being user-friendly and easy to navigate, making it accessible even to those with limited HR experience. Training sessions conducted by knowledgeable and approachable staff, such as ...Read more
BrightHR pros and cons
Excellent customer service across the board, with representatives praised for being helpful, patient, and knowledgeable.
Clear and concise communication style makes the platform easy to understand, even for non-technical users.
User-friendly interface and system functions, enabling ease of use for individuals new to HR tools.
Training sessions and support staff provide thorough explanations, addressing all questions and ensuring smooth onboarding.
Some issues require multiple tries to resolve, indicating occasional inefficiencies in troubleshooting processes.
For users not well-versed in HR or technical matters, initial setup and navigation may feel overwhelming without support.
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Showing 1511-1520 out of 3142
BM
Black Mountains Smokery
07/28/22
Thank you Callum
My thanks to Callum who has just guided me through the potential uses and processes of Bright HR. He was very clear in his explanations and also able to answer questions relating to our particular business requirements.
OW
Oh Woodgate
07/28/22
Gareth was a wicked man
Gareth was a wicked man, friend, instructor and father.
J
Jessica
07/28/22
Clear, Thorough and Easy to Understand
Gareth did a great job of explaining everything. He was very clear, thorough and easy to understand. After speaking to Gareth I felt confident with using Bright HR
J
Jag
07/28/22
BrightHR and BrightSafe Training
The BrightSafe Training provided by Eden was brilliant. I found the sessions to be very informative and easy to understand. Eden was very engaging and allowed me to ask questions. Very well delivered and it covered all aspects of what our new business requires. I would highly recommend this service.
EN
Eugene Nxumalo
07/27/22
Gareth Cartledge outstanding professional
Gareth Cartledge, is an outstanding professional and easy to build a rapport. He understand his stakeholders and customers provides answers to the questions without any fluff or noise. I have been working with him for the last few months at the start of the project and now he is helping new project members and I feel comfortable that he will help them understand the Bright App and portfolio.
A
Ann
07/27/22
Gareth
Gareth was very professional and helpful
IJ
Iain Jones
07/27/22
Bright HR
I had the pleasure of speaking with Raffaella from Bright HR yesterday. I found her to be very efficient, knowledgeable and a credit to the company. Their system was thoroughly explained and nothing was too much trouble another very pleasant interface with Peninsula.
LT
Lois Tozer
07/27/22
BrightHR is excellent
BrightHR is excellent, powerful software, but it does take a live 'onboarding' session with a skilled professional such as the guy who helped me - Shane Prime. The range of features are considerable, but Shane taught us how to use this in a logical order, and guided towards the tutorials that i was most interested in via weblinks after the session.
C
colin
07/27/22
Very helpful and had answers to all the…
Very helpful and had answers to all the questions I had. The adviser was Mohammed Rahman
LG
Louise griffin
07/27/22
Great advise and help thank you 😊
Date of experience: July 28, 2022
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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].