9.4
SpotScore
BrightHR Reviews in September 2026: User Ratings, Pros & Cons
Empower your team, elevate your business.
Add to compare
BrightHR offers custom pricing plan
BrightHR Reviews & Ratings
Are you using BrightHR?
Spotsaas Editor’s POV
BrightHR is built on a support model where onboarding and troubleshooting rely heavily on direct staff interaction. Training sessions cover core features like BrightSafe and Blip, but the platform's learning curve depends on access to that support team—staff like Natasha, Holly, Erica, Joy, and Jason handle most issue resolution. Before shortlisting, verify that ...Read more
BrightHR pros and cons
Excellent customer service across the board, with representatives praised for being helpful, patient, and knowledgeable.
Clear and concise communication style makes the platform easy to understand, even for non-technical users.
User-friendly interface and system functions, enabling ease of use for individuals new to HR tools.
Training sessions and support staff provide thorough explanations, addressing all questions and ensuring smooth onboarding.
Some issues require multiple tries to resolve, indicating occasional inefficiencies in troubleshooting processes.
For users not well-versed in HR or technical matters, initial setup and navigation may feel overwhelming without support.
Filter results
Sort by :
Showing 1491-1500 out of 3185
EG
Elisa Gonzalez Gauchola
08/16/22
exceptional explanation of the system
Mohammed Rahman assisted me today with my web seminar and he was very patient and explained everything with detail giving me time to absorb and practice what he was explaining me on your system.
M
mH
08/16/22
Excellent training
very detailed training. was clear and well explained. all questions answered, very knowledgeable.
DW
Douglas Whyte
08/16/22
Five Star Performance
Mohammed was polite and helpful and guided us through the website very efficiently. He made this process easy and straightforward. Mohammed presents as a personable individual who knows his job well. Well done! Five star performance!
LP
Lyn Price
08/16/22
Professional friendly advise
Professional friendly advise, availability great, would recommend
AO
A O
08/16/22
Really fun and enjoyable teams meeting…
Really fun and enjoyable teams meeting with Samuel Lambrou who answered all my questions with a joke as well =)
JS
Joanne Swindells
08/16/22
Helpful
Daniel was very prompt when I needed advice back from him and helpful when replying back to my queries.
T
Tara
08/16/22
Bright HR's Alana Clark - brilliant service!
I am very happy with the customer care service delivered by Bright HR. I would also like to say that I have Alana Clark as my chosen contact with Bright HR because she is always so pleasant and professional to deal with, and goes above and beyond in her willingness to help. I have no hesitation whatsoever in recommending Alana and Bright HR to anyone with any HR business needs.
JH
Jarred Henderson
08/16/22
Great training session
Mohammed was great at talking me through the BrightHR system, knew the software extremely well and was able to answer all my questions.
E
Elizabeth
08/16/22
Gareth assisted me with training on the…
Gareth assisted me with training on the BrightHr system and I can not fault his knowledge of the system. I was very impressed and would recommend it to anyone.
T
Tracy
08/16/22
Mohammed went through the system…
Mohammed went through the system efficiently and explained everything - he also said if i had any questions to contact him or the help number
Free vendor scorecard
Evaluate BrightHR objectively with the HR software scorecard
A weighted HR software vendor scorecard to score BrightHR against your real requirements — not the marketing.
- Weighted criteria you can edit
- Score multiple vendors side-by-side
- Shareable with your buying committee
No file downloads on screen — we email it to you. One-click unsubscribe anytime.
Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].