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9.4

Spot Score

BrightHR - HR Software

BrightHR Reviews in June 2026: User Ratings, Pros & Cons

Empower your team, elevate your business.

4.7

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BrightHR Reviews & Ratings

4.7

Excellent

Based on 2135 ratings & 3142 reviews

Rating Distribution

Excellent

(3113)

Very Good

(22)

Good

(2)

Poor

(0)

Terible

(5)

Spotsaas Editor’s POV

BrightHR consistently proves itself as a reliable and customer-focused HR solution, as demonstrated by the overwhelmingly positive feedback from its users. The platform is praised for being user-friendly and easy to navigate, making it accessible even to those with limited HR experience. Training sessions conducted by knowledgeable and approachable staff, such as ...Read more

BrightHR pros and cons

  • Excellent customer service across the board, with representatives praised for being helpful, patient, and knowledgeable.

  • Clear and concise communication style makes the platform easy to understand, even for non-technical users.

  • User-friendly interface and system functions, enabling ease of use for individuals new to HR tools.

  • Training sessions and support staff provide thorough explanations, addressing all questions and ensuring smooth onboarding.

  • Some issues require multiple tries to resolve, indicating occasional inefficiencies in troubleshooting processes.

  • For users not well-versed in HR or technical matters, initial setup and navigation may feel overwhelming without support.

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Showing 1471-1480 out of 3142

DD

Darren Doody

08/10/22

5 out of 5

Mohammed's training by BrightHR

The session conducted by Mohammed today for BrightHR was delivered in a professional manner. Mohammed was able to answer any queries we had in the training session and delivered at a pace which allowed us to fully understand the system. Thanks Mohammed.

M

Martina

08/10/22

5 out of 5

Mohammed was very clear at explaining…

Mohammed was very clear at explaining the programme. He answered all my question

RK

Rassmieh Ketabpour

08/10/22

5 out of 5

Today Mohammad khan was so patient and…

Today Mohammad khan was so patient and helpful, helping me to sort out my HR struggle. Thank you Mohammad

A

Ann

08/10/22

5 out of 5

Nathan was great

Nathan was great ! Really responded quickly to our needs to help us get up and running. A Company that understands the importance of still 'talking' to their customers and not relying on online chat with a bot. Highly recommended. A great system with a fab team.

MM

Margaret Moetsabi

08/09/22

5 out of 5

Sam Lambroa was just excellent with his…

Sam Lambroa was just excellent with his coaching skills and patience with me as I needed a lot of guidance with the training. His professionalism and clarity with delivery made me feel very confident about how my company is definitely going to feel more secure about all things HR and compliance. Thank you so much Croner and BrightHR for the excellent material too. I’m definitely recommending you to other business friends. A big thank you from Cire Ambulance Services Ltd🙏🏾

PM

patrick mc guigan

08/09/22

5 out of 5

Just got off the phone with Mohamed for…

Just got off the phone with Mohamed for induction to Bright Hr. Very helpful and made the platform very user-friendly.

LS

Linda Skinner

08/09/22

5 out of 5

Hanaan was such a lovely person to…

Hanaan was such a lovely person to speak with, she explained everything clearly and I felt assured that if I came across any problems she would be able to help

AD

Anthony Doyle

08/09/22

5 out of 5

Set up call

I was dealing with a lovely lady named Eden. Eden explained the whole set up of BrightHr very simply. She was very patient and answered all my questions. She assured me if I have any issues in the future I can contact her or the team and they will help me. Overall I would rate Eden excellent a pleasure to deal with

SH

Sandra Hall

08/09/22

5 out of 5

Onboarding Session With Abigail

Onboarding Session With Abigail Excellent onboarding training with Abigail, she was great at talking me through it all and explaining the details, she listened to what I thought my priorities were and helped me through them. Very happy with the service received from all the team at BrightHR

ED

Edward Duckett

08/08/22

5 out of 5

Thank you

we had a informative conversation with Mohammed and excited to see what we can use with the system thanks

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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].