9.4
Spot Score
BrightHR Reviews in June 2026: User Ratings, Pros & Cons
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BrightHR Reviews & Ratings
Spotsaas Editor’s POV
BrightHR consistently proves itself as a reliable and customer-focused HR solution, as demonstrated by the overwhelmingly positive feedback from its users. The platform is praised for being user-friendly and easy to navigate, making it accessible even to those with limited HR experience. Training sessions conducted by knowledgeable and approachable staff, such as ...Read more
BrightHR pros and cons
Excellent customer service across the board, with representatives praised for being helpful, patient, and knowledgeable.
Clear and concise communication style makes the platform easy to understand, even for non-technical users.
User-friendly interface and system functions, enabling ease of use for individuals new to HR tools.
Training sessions and support staff provide thorough explanations, addressing all questions and ensuring smooth onboarding.
Some issues require multiple tries to resolve, indicating occasional inefficiencies in troubleshooting processes.
For users not well-versed in HR or technical matters, initial setup and navigation may feel overwhelming without support.
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Showing 1451-1460 out of 3142
DW
Douglas Whyte
08/16/22
Five Star Performance
Mohammed was polite and helpful and guided us through the website very efficiently. He made this process easy and straightforward. Mohammed presents as a personable individual who knows his job well. Well done! Five star performance!
M
mH
08/16/22
Excellent training
very detailed training. was clear and well explained. all questions answered, very knowledgeable.
EG
Elisa Gonzalez Gauchola
08/16/22
exceptional explanation of the system
Mohammed Rahman assisted me today with my web seminar and he was very patient and explained everything with detail giving me time to absorb and practice what he was explaining me on your system.
A
Ahmed
08/16/22
Mohammed had done really good training
Mohammed had done really good training, he was well informed about all the aspects of HR, Would recommend it.
AH
Alma Hernandez
08/16/22
Very helpful Customer Service
I had issues logging into Brighthr, they resolved it quickly.
T
Tara
08/16/22
Bright HR's Alana Clark - brilliant service!
I am very happy with the customer care service delivered by Bright HR. I would also like to say that I have Alana Clark as my chosen contact with Bright HR because she is always so pleasant and professional to deal with, and goes above and beyond in her willingness to help. I have no hesitation whatsoever in recommending Alana and Bright HR to anyone with any HR business needs.
JH
Jarred Henderson
08/16/22
Great training session
Mohammed was great at talking me through the BrightHR system, knew the software extremely well and was able to answer all my questions.
E
Elizabeth
08/16/22
Gareth assisted me with training on the…
Gareth assisted me with training on the BrightHr system and I can not fault his knowledge of the system. I was very impressed and would recommend it to anyone.
T
Tracy
08/16/22
Mohammed went through the system…
Mohammed went through the system efficiently and explained everything - he also said if i had any questions to contact him or the help number
SM
Sami Missous
08/15/22
Had a great experience working with…
Had a great experience working with Stuart to roll out the ability for BrightHR clients to get access Gympass which has seen numerous opportunities for us as a result of this partnership! Stuart is always attentive and responds quickly to any queries I have and is keen to help and find solutions to any obstacles we face. Looking forward to working with him/BrightHR for the foreseeable!
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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].