9.4
Spot Score
BrightHR Reviews in June 2026: User Ratings, Pros & Cons
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BrightHR Reviews & Ratings
Spotsaas Editor’s POV
BrightHR consistently proves itself as a reliable and customer-focused HR solution, as demonstrated by the overwhelmingly positive feedback from its users. The platform is praised for being user-friendly and easy to navigate, making it accessible even to those with limited HR experience. Training sessions conducted by knowledgeable and approachable staff, such as ...Read more
BrightHR pros and cons
Excellent customer service across the board, with representatives praised for being helpful, patient, and knowledgeable.
Clear and concise communication style makes the platform easy to understand, even for non-technical users.
User-friendly interface and system functions, enabling ease of use for individuals new to HR tools.
Training sessions and support staff provide thorough explanations, addressing all questions and ensuring smooth onboarding.
Some issues require multiple tries to resolve, indicating occasional inefficiencies in troubleshooting processes.
For users not well-versed in HR or technical matters, initial setup and navigation may feel overwhelming without support.
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Showing 1401-1410 out of 3142
AB
Anna Bragga
09/01/22
Responsive and professional advice
Fast and helpful professional advice on preparing fixed term contracts. Adam Mikus displayed his thorough knowledge of employment law in the reviewing of two new contracts we were preparing. He guided us to information that could help us tighten up some sections and offered advice.
VE
Voltech Electrical
08/31/22
Very Productive
Thanks for meeting with us today, i found the session very productive.
HT
Hannah Tucek
08/31/22
Raffaella was a pleasure to speak to
Raffaella was a pleasure to speak to. She explained everything clearly in a 'customer-friendly' manner so that I understood it all and didn't fell overwhelmed by all the new information.
EH
Elsie Holbrook-Canning
08/30/22
Joshua was excellent and very helpful
Joshua was excellent and very helpful. Any questions I had were answered immediately, without hesitation. Engaging throughout training.
MB
Margaret Brown
08/30/22
Wasim was an excellent tutor
Wasim was an excellent tutor Very clear, nicely spoken and friendly Informative and said we can call him and ask anything if we are not sure. Followed up with email and generally did the job superbly - thank you wasim
JK
James Keady
08/30/22
Very Happy New Customer
had a training slot with Gareth this morning. He was an absolute gent. Punctual, Polite, informative, easy to understand and had a great knowledge of the product he was training me on. Extremely helpful and left me with all the contacts I needed to progress including his own. Thanks Gareth. The product itself is an excellent product for any business but in particular for any small business. It is easy to navigate around the portal and has all the HR information that you will need to keep ...
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MH
Mae H
08/30/22
BrightHR software & system training…
I attended my BrightHR system training session today via video call and am convinced that BrightHR and BrightSafe will be of great use to the business and employees. BrightHR is a brilliant and innovative solution for managing anything staff related - attendance, documents, policies, H&S compliance and training... Wasim Khan delivered the training and went through everything thoroughly and he took his time to answer my never ending questions and explained everything clearly. Very good ...
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C
C
08/29/22
Abigail Garratty has been so helpful…
Abigail Garratty has been so helpful and was not in a rush. well explained.
FO
Fee Oulton
08/25/22
Service Excellence
Ryan was super helpful! Extremely professional and very patient assisting me! Thank you Ryan
Z
Zo
08/25/22
Great onboarding
Joshua was great with onboarding us, friendly and knowledgeable. Brilliant system and easy to use.
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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].