9.4
Spot Score
BrightHR Reviews in June 2026: User Ratings, Pros & Cons
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BrightHR Reviews & Ratings
Spotsaas Editor’s POV
BrightHR consistently proves itself as a reliable and customer-focused HR solution, as demonstrated by the overwhelmingly positive feedback from its users. The platform is praised for being user-friendly and easy to navigate, making it accessible even to those with limited HR experience. Training sessions conducted by knowledgeable and approachable staff, such as ...Read more
BrightHR pros and cons
Excellent customer service across the board, with representatives praised for being helpful, patient, and knowledgeable.
Clear and concise communication style makes the platform easy to understand, even for non-technical users.
User-friendly interface and system functions, enabling ease of use for individuals new to HR tools.
Training sessions and support staff provide thorough explanations, addressing all questions and ensuring smooth onboarding.
Some issues require multiple tries to resolve, indicating occasional inefficiencies in troubleshooting processes.
For users not well-versed in HR or technical matters, initial setup and navigation may feel overwhelming without support.
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Showing 1391-1400 out of 3142
L
Laura
09/07/22
Liam Holland was extremely helpful…
Liam Holland was extremely helpful today and explained Risk Assessments in more detail to myself. An excellent service.
L
Lauren
09/07/22
Ryan very helpful!
I spoke to Ryan on the phone and he was so helpful! Very impressed by the level of customer service.
A
Alice
09/06/22
Great induction from Abigail
Great induction from Abigail Thank you Abigail for the training in Bright HR and Bright Safe, fully explained and now feel comfortable to start using it.
WC
Whitnell Contracts Ltd
09/06/22
Darren was a great trainer
Darren was a great trainer, went through everything on Bright HR with me, I now understand what I need to do but also know where to get help if I need it. Thanks Darren, looking forward to my BrightSafe course next week
BG
Big G
09/05/22
The Futures Bright
Josie gave a professional and clear service whilst working with Blade GroundScapes Ltd on our Employee Handbook and Particulars of Employment. Any amendments were dealt with quickly. No complaints from me!
SF
Sally Firman
09/04/22
Darren was very helpful when running…
Darren was very helpful when running through the BrightHR system. He answered all of my questions and was very knowledgeable about the system. I have now completed the set up of BrightHR and our colleagues are booking their holiday too!
JN
J.J. Niland
09/04/22
I had a zoom call with Raffaella
I had a zoom call with Raffaella , a great morning work she was very easy to understand she explained in great detail. She was very paitent as i am not used of uploading things on to the computer.
DM
Denise Mack
09/01/22
Training on BrightHR
A thorough training session provided and access to webinars too. The software looks good and will suit our requirements. I look forward to using the system.
AZ
Ahmed Zackaria
09/01/22
Easy and fantastic services
Date of experience: September 02, 2022
OM
Open Mind administrator
09/01/22
Great introductory training course with…
Great introductory training course with Wasim! Open to questions, very knowledgeable and thorough. Also very friendly and approachable. Thank you.
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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].