9.4
Spot Score
BrightHR Reviews in June 2026: User Ratings, Pros & Cons
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BrightHR Reviews & Ratings
Spotsaas Editor’s POV
BrightHR consistently proves itself as a reliable and customer-focused HR solution, as demonstrated by the overwhelmingly positive feedback from its users. The platform is praised for being user-friendly and easy to navigate, making it accessible even to those with limited HR experience. Training sessions conducted by knowledgeable and approachable staff, such as ...Read more
BrightHR pros and cons
Excellent customer service across the board, with representatives praised for being helpful, patient, and knowledgeable.
Clear and concise communication style makes the platform easy to understand, even for non-technical users.
User-friendly interface and system functions, enabling ease of use for individuals new to HR tools.
Training sessions and support staff provide thorough explanations, addressing all questions and ensuring smooth onboarding.
Some issues require multiple tries to resolve, indicating occasional inefficiencies in troubleshooting processes.
For users not well-versed in HR or technical matters, initial setup and navigation may feel overwhelming without support.
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Showing 1381-1390 out of 3142
C
ce
09/12/22
Mohammed was great
Mohammed was great. He answered all my questions and went through everything i needed to know.
EG
Emma Glyn-Jones
09/11/22
Excellet Customer Service
My company starting using BrightHR in January 2022 to help us streamline our HR and make booking annual leave etc easier with most of our staff working from home or on sites around the UK. Not only are the app and website very easy to use but the support we receive from the customer service team is outstanding. I would recommend BrightHR for any company. You can see where all your staff are working from if required, who is on holiday or keep accurate sickness records all in one place. It is ...
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AK
Ang K
09/11/22
Great system for HR
Great system for HR, with an awesome app to go alongside it. Very clear on how things works with lots of helpful guides and FAQs to cover most questions, with a team as backup for the harder queries. Love using it!
TC
Tania Chowdhury
09/11/22
Very helpful and patient!
Alana Clark helped me with my query today and couldn't have been more amazing! She broke down the information and was very patient with me as I'm still learning all of it. Alana will be my go-to Bright Advice person to contact as of now! Thanks for all your help Alana! :)
M
Michael
09/11/22
I had a meeting this morning with Wasim…
I had a meeting this morning with Wasim Kann he was fantastic I run my own hairdressing salon for 25 years but I need to organise myself better with staff ect ,,Wasim was fantastic I learned so much from him this morning absolutely brilliant ⭐️⭐️⭐️⭐️⭐️ Kind regards sharon
LA
Lisa Abell-Farrelly
09/11/22
Quick & Helpful Support
I was getting an error message when I tried to login to BrightHR so I contacted customer service to get some help. I only had to wait a few minutes and spoke to Mohammad Khan who was knowledgeable and very helpful. He was patient and able to help me to quickly resolve the matter. Thank you!
GE
Gordon Edwards
09/08/22
Great app
I used the Bright HR app as an employee and found it very helpful. It was an easy and accessible app to use and allowed me to request annual leave, log sick leave and update my contact information very easily. Highly recommended
L
LBennett
09/08/22
Raffaella was extremely helpful :-)
Raffaella was extremely helpful as I had lots of questions that needed answering as I was new to BrightHR system. She explained things clearly and also went above and beyond and arranged a teams call to my colleague in the USA who had the admin rights for the system and got me set up.
M
Marzena
09/07/22
Abigail was very helpful explaining…
Abigail was very helpful explaining basics of Bright HR to our staff. As always she was very clear and professional and I'd be happy to recommend her service to anyone who wants to improve their HR functions and streamline internal processes. Thank you.
L
Liv
09/07/22
My consultation with Mohammed was really efficient!
My consultation with Mohammed was excellent. He was incredibly thorough, and explained everything clearly and in a concise way. I particularly appreciate that he answered to my specific questions, and did not try to go through an agenda. He also gave me useful tips and suggestions that I have not thought of before. Thanks again, Mohammed.
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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].