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9.4

Spot Score

BrightHR - HR Software

BrightHR Reviews in June 2026: User Ratings, Pros & Cons

Empower your team, elevate your business.

4.7

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BrightHR Reviews & Ratings

4.7

Excellent

Based on 2135 ratings & 3142 reviews

Rating Distribution

Excellent

(3113)

Very Good

(22)

Good

(2)

Poor

(0)

Terible

(5)

Spotsaas Editor’s POV

BrightHR consistently proves itself as a reliable and customer-focused HR solution, as demonstrated by the overwhelmingly positive feedback from its users. The platform is praised for being user-friendly and easy to navigate, making it accessible even to those with limited HR experience. Training sessions conducted by knowledgeable and approachable staff, such as ...Read more

BrightHR pros and cons

  • Excellent customer service across the board, with representatives praised for being helpful, patient, and knowledgeable.

  • Clear and concise communication style makes the platform easy to understand, even for non-technical users.

  • User-friendly interface and system functions, enabling ease of use for individuals new to HR tools.

  • Training sessions and support staff provide thorough explanations, addressing all questions and ensuring smooth onboarding.

  • Some issues require multiple tries to resolve, indicating occasional inefficiencies in troubleshooting processes.

  • For users not well-versed in HR or technical matters, initial setup and navigation may feel overwhelming without support.

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Showing 1361-1370 out of 3142

SM

Siobhan McBride

09/19/22

5 out of 5

Great training session with John

Great training session with John! He was fantastic and very knowledgeable and made the session personal to our business.

JO

Jamila O'Neill

09/19/22

5 out of 5

Onboard Training

I found the training this morning with Mohammed Rahman for the BrightHR onboarding training really useful. He explained the system really well and was very thorough in his training. Now we have an overview of what BrightHR on the whole can offer, we will use its other products such PoP and Blip.

AD

Andy Dawson

09/19/22

5 out of 5

Alana is fantastic…

Alana is fantastic… Easy to communicate, detailed and is always available when required. 🙏 TGG- Andy

I

ian

09/19/22

5 out of 5

Adam Mikus was excellent

Adam Mikus was excellent - knowledgeable, to the point and responded very quickly indeed to calls and emails. Exceeded my expectations. Ian Wells

LG

Leon Georgiou

09/19/22

5 out of 5

Excellent customers support received…

Excellent customers support received earlier today. Didn't have to wait too long on the phone either. Well done guys, great service.

JO

Jamila O'Neill

09/19/22

5 out of 5

Onboard Training

I found the training this morning with Mohammed Rahman for the BrightHR onboarding training really useful. He explained the system really well and was very thorough in his training. Now we have an overview of what BrightHR on the whole can offer, we will use its other products such PoP and Blip.

SM

Siobhan McBride

09/19/22

5 out of 5

Great training session with John

Great training session with John! He was fantastic and very knowledgeable and made the session personal to our business.

AD

Andy Dawson

09/19/22

5 out of 5

Alana is fantastic…

Alana is fantastic… Easy to communicate, detailed and is always available when required. 🙏 TGG- Andy

I

ian

09/19/22

5 out of 5

Adam Mikus was excellent

Adam Mikus was excellent - knowledgeable, to the point and responded very quickly indeed to calls and emails. Exceeded my expectations. Ian Wells

LG

Leon Georgiou

09/19/22

5 out of 5

Excellent customers support received…

Excellent customers support received earlier today. Didn't have to wait too long on the phone either. Well done guys, great service.

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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].