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9.4

Spot Score

BrightHR - HR Software

BrightHR Reviews in June 2026: User Ratings, Pros & Cons

Empower your team, elevate your business.

4.7

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BrightHR Reviews & Ratings

4.7

Excellent

Based on 2135 ratings & 3142 reviews

Rating Distribution

Excellent

(3113)

Very Good

(22)

Good

(2)

Poor

(0)

Terible

(5)

Spotsaas Editor’s POV

BrightHR consistently proves itself as a reliable and customer-focused HR solution, as demonstrated by the overwhelmingly positive feedback from its users. The platform is praised for being user-friendly and easy to navigate, making it accessible even to those with limited HR experience. Training sessions conducted by knowledgeable and approachable staff, such as ...Read more

BrightHR pros and cons

  • Excellent customer service across the board, with representatives praised for being helpful, patient, and knowledgeable.

  • Clear and concise communication style makes the platform easy to understand, even for non-technical users.

  • User-friendly interface and system functions, enabling ease of use for individuals new to HR tools.

  • Training sessions and support staff provide thorough explanations, addressing all questions and ensuring smooth onboarding.

  • Some issues require multiple tries to resolve, indicating occasional inefficiencies in troubleshooting processes.

  • For users not well-versed in HR or technical matters, initial setup and navigation may feel overwhelming without support.

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Showing 1351-1360 out of 3142

EB

Elena Bronshtein

09/20/22

5 out of 5

Very beneficial training session.

Date of experience: September 21, 2022

S

Simon

09/20/22

5 out of 5

We have just started using Croners'…

We have just started using Croners' BrightHR and BrightSafe online systems, and I had an introduction session with one of their client managers this afternoon; the session started on time, and was very informative. I have used this system before but needed a refresher on how to get things set-up and running, the explanations given were clear, and very simple to follow. I would recommend this system to any company looking to have all their HR and H&S management in one place. It was a ...

Read more

D

Daniel

09/20/22

5 out of 5

Had a great demonstration of the…

Had a great demonstration of the solution, it was easy to follow and to the point.

DP

Deborah Peacock

09/20/22

5 out of 5

Had a video call with Mohammed Rahman…

Had a video call with Mohammed Rahman this afternoon. He explained clearly what bright hr was, how they could help my business and talked me through the setup. being a technophobe Mohammed took the time to make sure I understood each stage before moving onto the next stage. I would recommend any one setting up a business with employees this service is a fantastic asset

YH

Yvette Hill

09/20/22

5 out of 5

Thank you Sue Hargreaves for your…

Thank you Sue Hargreaves for your advice and support in our recent dealings. It's been reassuring to have you available to guide us through our HR queries. Now I feel confident moving forward. Very much appreciated.

EB

Elena Bronshtein

09/20/22

5 out of 5

Very beneficial training session.

Date of experience: September 21, 2022

S

Simon

09/20/22

5 out of 5

We have just started using Croners'…

We have just started using Croners' BrightHR and BrightSafe online systems, and I had an introduction session with one of their client managers this afternoon; the session started on time, and was very informative. I have used this system before but needed a refresher on how to get things set-up and running, the explanations given were clear, and very simple to follow. I would recommend this system to any company looking to have all their HR and H&S management in one place. It was a ...

Read more

D

Daniel

09/20/22

5 out of 5

Had a great demonstration of the…

Had a great demonstration of the solution, it was easy to follow and to the point.

DP

Deborah Peacock

09/20/22

5 out of 5

Had a video call with Mohammed Rahman…

Had a video call with Mohammed Rahman this afternoon. He explained clearly what bright hr was, how they could help my business and talked me through the setup. being a technophobe Mohammed took the time to make sure I understood each stage before moving onto the next stage. I would recommend any one setting up a business with employees this service is a fantastic asset

YH

Yvette Hill

09/20/22

5 out of 5

Thank you Sue Hargreaves for your…

Thank you Sue Hargreaves for your advice and support in our recent dealings. It's been reassuring to have you available to guide us through our HR queries. Now I feel confident moving forward. Very much appreciated.

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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].