9.4
Spot Score
BrightHR Reviews in June 2026: User Ratings, Pros & Cons
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BrightHR Reviews & Ratings
Spotsaas Editor’s POV
BrightHR consistently proves itself as a reliable and customer-focused HR solution, as demonstrated by the overwhelmingly positive feedback from its users. The platform is praised for being user-friendly and easy to navigate, making it accessible even to those with limited HR experience. Training sessions conducted by knowledgeable and approachable staff, such as ...Read more
BrightHR pros and cons
Excellent customer service across the board, with representatives praised for being helpful, patient, and knowledgeable.
Clear and concise communication style makes the platform easy to understand, even for non-technical users.
User-friendly interface and system functions, enabling ease of use for individuals new to HR tools.
Training sessions and support staff provide thorough explanations, addressing all questions and ensuring smooth onboarding.
Some issues require multiple tries to resolve, indicating occasional inefficiencies in troubleshooting processes.
For users not well-versed in HR or technical matters, initial setup and navigation may feel overwhelming without support.
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Showing 1301-1310 out of 3142
P
Paul
10/04/22
BrightSafe Overview
I've taken over the role of Health and Safety officer in my workplace. It was arranged that Eden would go through the BrightSafe app with myself. Eden went through everything on the app, quickly and efficiently. All the features were explained with confidence and any questions I had, she had the answers.
T
TX
10/04/22
Gareth was amazing
Gareth was amazing, tailored the onboarding session to exactly what I needed and wanted from the product and didn't hurry me or push me into anything. Really happy with the product and service so far.
RW
Rebecca Wilber
10/04/22
Nick McKerrell - Bright HR training
Nick McKerrell did my training on the BrightHR website. He training was clear and concise. He adapted the training to the questions that I asked and the information I gave him about the business. Nick was polite and could not have been more helpful.
FC
fitt chiro
10/04/22
A big thank you to Nick McKerrell today…
A big thank you to Nick McKerrell today who patiently took me through the ins-and-outs of BrightHR! I feel fully equipped to tackle all our HR/Administration tasks :)
E
Elaine
10/04/22
Onboarding with Samuel Lambrou
I had our onboarding for Bright HR with Samuel Lambrou who was excellent - he walked me through the system step by step and his instructions were very clear, I feel very confident using the new system having had such an informative induction. Samuel couldn't have been more helpful. I don't doubt that we will be well supported as a client of Bright HR doing forward.
A
Aisling
10/04/22
Wasim
Met with Wasim, very friendly, professional and knowledgeable, felt I learned a lot from my meeting as everything was explained very clearly
E
Eliza
10/04/22
Callum was very helpful
Callum was very helpful, professional and friendly. Great service!
V
Victoria
10/04/22
Callum Woodrow is super!
Callum Woodrow is super and has been a huge help throughout our onboarding with Bright HR. He's always at the end of the phone or email and has readily made himself available when I have had any questions (even the smallest ones). He has followed up after calls to ensure I have all of the supporting links and useful documents. Bright HR are a great service, made better by great support staff like Callum!
FS
First Step Designs
10/04/22
Samuel Lambrou was really helpful
Samuel Lambrou was really helpful, made learning bright HR very simple and answered all my questions with ease. Very impressive. Looking forward to using this software.
J
Johnathan
10/03/22
Great introduction to BrightSafe
Really helpful training from Eden. An excellent introduction and step by step view of each part of the package. This gave me confidence in using BrightSafe and being able to find what I need and so make the transition from paper records to keeping records on the system. Thanks Eden.
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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].