9.4
Spot Score
BrightHR Reviews in June 2026: User Ratings, Pros & Cons
Empower your team, elevate your business.
Add to compare
BrightHR offers custom pricing plan
BrightHR Reviews & Ratings
Spotsaas Editor’s POV
BrightHR consistently proves itself as a reliable and customer-focused HR solution, as demonstrated by the overwhelmingly positive feedback from its users. The platform is praised for being user-friendly and easy to navigate, making it accessible even to those with limited HR experience. Training sessions conducted by knowledgeable and approachable staff, such as ...Read more
BrightHR pros and cons
Excellent customer service across the board, with representatives praised for being helpful, patient, and knowledgeable.
Clear and concise communication style makes the platform easy to understand, even for non-technical users.
User-friendly interface and system functions, enabling ease of use for individuals new to HR tools.
Training sessions and support staff provide thorough explanations, addressing all questions and ensuring smooth onboarding.
Some issues require multiple tries to resolve, indicating occasional inefficiencies in troubleshooting processes.
For users not well-versed in HR or technical matters, initial setup and navigation may feel overwhelming without support.
Filter results
Sort by :
Showing 1311-1320 out of 3142
DR
Demi R
10/03/22
Samuel L was fab!
I found my meeting today very helpful. Samuel L was happy, helpful and explained everything regarding HR app clear! I am happy with my service today and Samuel was great!
C-
Customer - Surrey
10/03/22
Easy onboarding process
Very impressive start to using BrightSafe for managing and advise on our H&S systems/processes. So far it's hitting all of our requirements and onboarding has been very easy. Great online training session this morning with Nick on the application and its functionality and can already see the benefits this is going to provide.
A
Amanda
10/03/22
Great help
Paige was incredibly helpful when I called her; I didn't have much information and she went above and beyond to find what I needed including suggesting additional support.
MC
martin carlton
10/02/22
Clear and concise
Very clear and concise instructions
SN
Simon Norton
10/02/22
A very informative run through with…
A very informative run through with Gareth, who was patient and pleasant with any queries that I had.
CD
Craig Dunn
10/02/22
Great work and straight to the answer…
Great work and straight to the answer by the chap that helped me.
MS
Mehdi Sharifi
10/02/22
Great service
Great service, thank you
S
stacey
10/02/22
Raffaella Sinamtwa
Raffaella Sinamtwa Very helpful, friendly and professional. Raffaella explained in detail how brighthr works answered all my questions.
T
Tariq
09/29/22
BrightSafe demo
first brightsafe call with Gareth cartledge. Very helpful. Explained all the features is a precise and easy way to understand.
DB
Dawn Beck
09/29/22
Very efficient service from Raffaella.
Date of experience: September 30, 2022
Free vendor scorecard
Evaluate BrightHR objectively with the HR software scorecard
A weighted HR software vendor scorecard to score BrightHR against your real requirements — not the marketing.
- Weighted criteria you can edit
- Score multiple vendors side-by-side
- Shareable with your buying committee
No file downloads on screen — we email it to you. One-click unsubscribe anytime.
Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].