9.4
Spot Score
BrightHR Reviews in June 2026: User Ratings, Pros & Cons
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BrightHR Reviews & Ratings
Spotsaas Editor’s POV
BrightHR consistently proves itself as a reliable and customer-focused HR solution, as demonstrated by the overwhelmingly positive feedback from its users. The platform is praised for being user-friendly and easy to navigate, making it accessible even to those with limited HR experience. Training sessions conducted by knowledgeable and approachable staff, such as ...Read more
BrightHR pros and cons
Excellent customer service across the board, with representatives praised for being helpful, patient, and knowledgeable.
Clear and concise communication style makes the platform easy to understand, even for non-technical users.
User-friendly interface and system functions, enabling ease of use for individuals new to HR tools.
Training sessions and support staff provide thorough explanations, addressing all questions and ensuring smooth onboarding.
Some issues require multiple tries to resolve, indicating occasional inefficiencies in troubleshooting processes.
For users not well-versed in HR or technical matters, initial setup and navigation may feel overwhelming without support.
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Showing 121-130 out of 3142
BS
Ben Sardeson
06/10/24
Really helpful and in-depth…
Really helpful and in-depth demonstration of their services. All the information given in a clear and concise manner. Natasha Okparavero was really helpful.
AN
alison nicholls
06/10/24
We recently signed up to Bright HR and…
We recently signed up to Bright HR and had an online training session with Ciarrah. The training went really well and Ciarrah was able to answer any questions we had and talk us through the app so that we had a good starting knowledge. Thank you for your help.
SA
Sarah Anning
06/10/24
Natasha was super helpful as always…
Natasha was super helpful as always getting me set up with the BrightSafe platform. Thank you
A
Alison
06/07/24
First Introduction Session
I have just had my first introduction session with Natasha Okparavero which was great! very informative ! Natasha was very polite and was able to answer all my questions. Very clear steps given for each area.
K
Katie
06/07/24
Lovely helpful customer service
Date of experience: June 07, 2024
JB
Jo Buckley
06/07/24
Going the extra mile
Ian from Customer care was amazing today. He went the extra mile to help us and as a small organisation this is very much appreciated.
R
Rebecca
06/07/24
Cameron was extremely helpful this…
Cameron was extremely helpful this morning and resolved my issue. He talked me through it & explained what I needed to do in the future. He made sure I was happy & that I had no further questions.
P
Paul
06/07/24
Always 5* Service
We have been using this service for over 12 months now, every single person we have ever spoken to has been friendly, supportive and always helpful. Every question has always been answered and followed up. I can honestly say this is my favourite bill at the end of each month we pay, it is worth every penny. Before we had Brighthr we struggled with so many different staffing issues and did not know where to turn. Not only do Brighthr support us as a company but ensures we are always doing ...
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F
Fiona
06/06/24
Highly recommend!
I have recently signed up to Bright HR as a growing company and have found them to be fantastic! Their systems are so user-friendly and easy to operate, massively time saving and will mean that I can concentrate on other areas of my business as the HR will now almost take care of itself! My onboarding session with Gianluca was brilliant; he explained all the different elements of the system and how it could support my business and help to manage my staff better. I already feel really ...
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LG
Lyndsey Gethin
06/06/24
Brilliant
Faiza Baria was brilliant, very informative. After a very busy day, I appreciated the consideration when my brain wasn't going at full gear! Great communication, really knowledgeable and I walked away confident to use the software to its full advantage.
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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].