9.4
Spot Score
BrightHR Reviews in June 2026: User Ratings, Pros & Cons
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BrightHR Reviews & Ratings
Spotsaas Editor’s POV
BrightHR consistently proves itself as a reliable and customer-focused HR solution, as demonstrated by the overwhelmingly positive feedback from its users. The platform is praised for being user-friendly and easy to navigate, making it accessible even to those with limited HR experience. Training sessions conducted by knowledgeable and approachable staff, such as ...Read more
BrightHR pros and cons
Excellent customer service across the board, with representatives praised for being helpful, patient, and knowledgeable.
Clear and concise communication style makes the platform easy to understand, even for non-technical users.
User-friendly interface and system functions, enabling ease of use for individuals new to HR tools.
Training sessions and support staff provide thorough explanations, addressing all questions and ensuring smooth onboarding.
Some issues require multiple tries to resolve, indicating occasional inefficiencies in troubleshooting processes.
For users not well-versed in HR or technical matters, initial setup and navigation may feel overwhelming without support.
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Showing 1161-1170 out of 3142
LS
Liam Salmon
01/04/23
Fantastic training from Holly
Fantastic training from Holly. Very thorough and easy to follow. Would highly recommend any company to use this system for their business.
NA
Nancy Adolpho
01/04/23
Very easy to follow instructions and…
Very easy to follow instructions and clear direction. Eoghan Reilly was a great help.
T
TMC
01/04/23
I was chatting with Eden Flanagan with…
I was chatting with Eden Flanagan with queries i had reqarding changing working time patterns on the bright system. I am very grateful for her help and for how quickly she was able to resolve my issue.
C
Carla
01/04/23
Great system, helpful support
Even though Mohamed Raman gave clear instructions I still clicked the wrong button at one point, in excitement. He was so kind helping me sort it. Great system and very knowledgeable staff.
PL
Pimseal Ltd
01/04/23
Great Service
Very professional staff, and in particular Darren G was extremely helpful in explaining the system. The platform is very intuitive and integrates the various HR functions. Early days, but this is certain to benefit our business.
JW
Jo W
01/03/23
"Onboarding Experience"
What do you like best about BrightHR? Had a great onboarding experience recently with Mark Moffatt. He was very good at explaining the system's functionality and how to adapt it to suit our firm's needs. He suggested some improvements to how we were planning to use it, which we have now adopted.
NP
Nigel Parker
01/03/23
Eoghan adapted the meeting to my needs…
Eoghan adapted the meeting to my needs as an experienced user.
S
susan
01/03/23
The member of the team Mohamad was very…
The member of the team Mohamad was very helpful and focused on the navigation of the site for access to documents.
NM
Nicola Masetti
01/03/23
Very helpful
Had my second introduction today and the gent was very helpful. Easy tools to help manage tour staff and payroll.
JB
Julia Batley
01/03/23
introduction to Brighthr
Thank you Callum for taking the time to speak with us today. We are at the start of our journey with Brighthr but I feel optimist that we will be supported.
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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].