9.4
Spot Score
BrightHR Reviews in June 2026: User Ratings, Pros & Cons
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BrightHR Reviews & Ratings
Spotsaas Editor’s POV
BrightHR consistently proves itself as a reliable and customer-focused HR solution, as demonstrated by the overwhelmingly positive feedback from its users. The platform is praised for being user-friendly and easy to navigate, making it accessible even to those with limited HR experience. Training sessions conducted by knowledgeable and approachable staff, such as ...Read more
BrightHR pros and cons
Excellent customer service across the board, with representatives praised for being helpful, patient, and knowledgeable.
Clear and concise communication style makes the platform easy to understand, even for non-technical users.
User-friendly interface and system functions, enabling ease of use for individuals new to HR tools.
Training sessions and support staff provide thorough explanations, addressing all questions and ensuring smooth onboarding.
Some issues require multiple tries to resolve, indicating occasional inefficiencies in troubleshooting processes.
For users not well-versed in HR or technical matters, initial setup and navigation may feel overwhelming without support.
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Showing 1151-1160 out of 3142
LM
Liz Mc Donagh
01/08/23
Rebecca Mc Nab was informative
Rebecca Mc Nab was informative, with clear explanations of the whole system Liz
SA
Starwood Animal Transport Ltd
01/08/23
Hanaan was great
Hanaan was great, explained everything in a simple, clear and professional way and most importantly, reassured me that she will be there if I need anything else moving forwards.
PJ
Paul Johnson
01/05/23
Easy to deal with
Simple, straight-forward and comprehensive.
S
Simona
01/05/23
I found the software to be very handy
I found the software to be very customisable, which was a relief. I had a very useful demo with Wasim. He was clear, time-efficient and answered all my questions. Very helpful.
MM
Maria Murphy
01/05/23
Helpful
Holly was really helpful and answered all questions that I had.
RO
Race on the Agenda
01/05/23
Really good training experience covered with setting up the system
Really good training experience covered by the agent. Explained every section of setting up the system with an easy process whilst sharing my own screen.
SD
Stuart Dalziell
01/04/23
Mohammed from Bright HR was informed
Mohammed from Bright HR was informed, efficient and clear in his explanations and guidance on the training session.
KS
karen smith
01/04/23
Kai explained the dashboard and…
Kai explained the dashboard and platform really well and covered everything i needed to know
KP
Karen P
01/04/23
Had an issue signing in to my account…
Had an issue signing in to my account for the first time. Thank you to Hanaan PR for sorting this very quickly.
G.
Gloria .W
01/04/23
Hannah M. Impeccable customer service support
After calling multiple times with little success, I got through to Hannah M. Many thanks for your fantastic customer service, and ability to understand, address my request and efficiently deal with it. Your professionalism, phone manner, knowledge and overall service were nothing short of excellent. Thank you for providing amazing, professional, and friendly support and I hope you do deal with me the next time I call for help. Gloria. W
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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].