9.4
Spot Score
BrightHR Reviews in June 2026: User Ratings, Pros & Cons
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BrightHR Reviews & Ratings
Spotsaas Editor’s POV
BrightHR consistently proves itself as a reliable and customer-focused HR solution, as demonstrated by the overwhelmingly positive feedback from its users. The platform is praised for being user-friendly and easy to navigate, making it accessible even to those with limited HR experience. Training sessions conducted by knowledgeable and approachable staff, such as ...Read more
BrightHR pros and cons
Excellent customer service across the board, with representatives praised for being helpful, patient, and knowledgeable.
Clear and concise communication style makes the platform easy to understand, even for non-technical users.
User-friendly interface and system functions, enabling ease of use for individuals new to HR tools.
Training sessions and support staff provide thorough explanations, addressing all questions and ensuring smooth onboarding.
Some issues require multiple tries to resolve, indicating occasional inefficiencies in troubleshooting processes.
For users not well-versed in HR or technical matters, initial setup and navigation may feel overwhelming without support.
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Showing 1171-1180 out of 3142
AF
Aidan Friel
01/03/23
Fantastic training and support from Rebecca McNab
Rebecca provided me with induction training for BrightHR. She was super patient, helpful and very understanding. No question or request has been too much trouble for her. I am thrilled to have had the opportunity to be acquainted with such a skilled and professional employee of BrightHR
MS
Maisie Stanyon
01/02/23
I can not thank Sue Hargreaves & Alison Gabriel enough!
I can not thank Sue Hargreaves - Lead Employment Law Business Partner & Alison Gabriel - Health and Safety Advisor enough for their help this week. My business has hit hard times due to an unexpected flood 5 days before Christmas. On my 1st day back I discovered black mould caused by the flood and unsure what to do I called BrightHR and got in touch with Alison. I was very emotional and scared for the future of my business. Alison was very comforting and guided me through the health & ...
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J
John
01/02/23
Kai was lovely to work with on our…
Kai was lovely to work with on our training session, she made everyone feel at ease and asked before moving on if anyone had any questions or did not understand anything. I would highly recommend
RM
Rick Mounfield
01/02/23
A seemingly complex problem - solved
A seemingly complex for me......made very easy with accurate and patient coaching from Bright HR support. Mohammed Rahman thankyou for your assistance.
NE
Nelson England
01/02/23
Professional, Engaging & Easily Understood
Professional, friendly, and engaging. He knew the product well and was able to talk through the key features and benefits in a manner which was clear concise and easily understood.
MS
mikaela S
12/23/22
"Great Experience"
What do you like best about BrightHR? Samuel Lambrou was so helpful and really supportive during the training session What do you dislike about BrightHR?
MN
MARY NAKIBUULE
12/22/22
Excellent
Excellent. Easy to use and It has all we need. Great help from Darren Greenwood. Thank you so much.
DL
Dennis Lisbygd
12/22/22
Bright HR training
Mohammed was really kind and showed all features of the software in a calm and collected manner. Thanks
PM
Pia Michelle Davis
12/21/22
Big thanks to Mohammed R for his…
Big thanks to Mohammed R for his help and guidance. Great service.
JB
Jason B
12/21/22
The start of our journey with BrightHR...
We're at the start of our journey with BrightHR, but so far so good! We're a diverse business operating in multiple different industries and although the current system does not meet all our requirements, we're confident it will do in the future. We are fortunate to have been allocated a great Account Manager in Kai, she is always on hand to answer any questions we have. She's responsive, open to supporting with upskilling our managers/ employees and always has energy and enthusiasm. I'm ...
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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].