9.4
SpotScore
BrightHR Reviews in September 2026: User Ratings, Pros & Cons
Empower your team, elevate your business.
Add to compare
BrightHR offers custom pricing plan
BrightHR Reviews & Ratings
Are you using BrightHR?
Spotsaas Editor’s POV
BrightHR is built on a support model where onboarding and troubleshooting rely heavily on direct staff interaction. Training sessions cover core features like BrightSafe and Blip, but the platform's learning curve depends on access to that support team—staff like Natasha, Holly, Erica, Joy, and Jason handle most issue resolution. Before shortlisting, verify that ...Read more
BrightHR pros and cons
Excellent customer service across the board, with representatives praised for being helpful, patient, and knowledgeable.
Clear and concise communication style makes the platform easy to understand, even for non-technical users.
User-friendly interface and system functions, enabling ease of use for individuals new to HR tools.
Training sessions and support staff provide thorough explanations, addressing all questions and ensuring smooth onboarding.
Some issues require multiple tries to resolve, indicating occasional inefficiencies in troubleshooting processes.
For users not well-versed in HR or technical matters, initial setup and navigation may feel overwhelming without support.
Filter results
Sort by :
Showing 1121-1130 out of 3185
C
customer
01/24/23
I had a wonderful experience today…
I had a wonderful experience today because l really understand all that l was thought.
G
Georgia
01/24/23
Really helpful training from Wasim for…
Really helpful training from Wasim for a great platform BrightSafe
RS
René Schäfer
01/24/23
Mohammed did a great job introducing me…
Mohammed did a great job introducing me into the software
BS
Brendan Smith
01/24/23
Had a Great Teams Meeting with Holly…
Had a Great Teams Meeting with Holly Christie and they showed me everything Bright HR has to offer. Looks like a great service and cant wait to get started with them.
L
Lucy
01/24/23
Gareth Cartledge
Gareth was very knowledgeable and helpful in setting us up with our new package.
R
Roisin
01/24/23
Training Session
We had a training session with Holly around Bright Safe and it was great, she explained everything in great detail and was able to answer all our questions. We have been using Bright HR for the past 2 years and we have found the system easy and user friendly. Would highly recommend.
SC
Sonal Chauhan
01/24/23
Joshua Yates was very helpful and…
Joshua Yates was very helpful and explained the system well. Great assistance with the demo and set up. Thank you.
OO
omowumi Oladosu
01/23/23
The educator is well experienced
The educator is well experienced, he carefully explained the material to me and I'm able to understand the User interface without much support on completion of the webinar
IA
Isabella Alicia Ltd
01/23/23
Very proactive company
Very proactive company. Mohammed was particularly knowledgeable & professional in approach. Would recommend.
M
Mark
01/23/23
Sam Lambrou was excellent
Date of experience: January 24, 2023
Free vendor scorecard
Evaluate BrightHR objectively with the HR software scorecard
A weighted HR software vendor scorecard to score BrightHR against your real requirements — not the marketing.
- Weighted criteria you can edit
- Score multiple vendors side-by-side
- Shareable with your buying committee
No file downloads on screen — we email it to you. One-click unsubscribe anytime.
Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].